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CyberCHANT
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FEBRUARY
2005

 

New Web Sites:
Controller's
Office

Rebecca Randall
Bryan Art
Gallery

 

 

 

 

Fill out and
track ITS
job
requests
online at:
www.coastal.
edu/its/
jobrequest

 

 


Did You Know . . . there are
340 course
sections of WebCT
offered this
semester?

 

 

 

 


Check out
the spring
training
classes at the
TEAL Center!
www.coastal.
edu/teal/
training

 

Announcing Coastal's Portal!

After many months of planning and development the ITS department is pleased to announce the availability of a campus portal - aptly named MyCoastal.

What is a portal? A portal is an application that offers a broad array of resources and services that can be customized for different user groups, e.g. faculty, staff, students and alumni. The Coastal portal site offers a single point of entry for WebMail, WebAdvisor and WebCT. In addition it contains announcements, news and other CCU information. The new portal is a dynamic application that we will continue to expand and improve upon over the coming months.

What is a single point of entry? A single point of entry allows users to enter their Coastal ID and PIN and log in only once to most campus services that require a log in.

How can I find MyCoastal? Users can access the portal at uportal.coastal.edu. From the university web site's Faculty and Staff page select the link for MyCoastal.

A note on PINs! In order to utilize all functions of MyCoastal, a user's email and WebAdvisor PIN must be the same. Over the next month we will be contacting many users in order to synchronize PINs. You will be notified via email or contacted by your IRC when this synchronization is scheduled.

You can read all about the new portal at the MyCoastal link. We encourage everyone to visit this exciting new site!

Windows XP Service Pack 2 - UPDATE

In the last edition of CyberCHANT Windows XP users were cautioned against installing the Windows XP Service Pack 2 (SP2) on their systems. After testing the upgrade and gradually adding it to users' systems it has been determined that the upgrade is fine. In fact, we are recommending that users upgrade to SP2 in order to take advantage of some beneficial new features, most notably the pop-up blocker.

Determining if SP is on your system: If you are not sure if you have SP2 on your system you can check as follows. Right click on the My Computer icon on your desktop. Select Properties. If SP2 is installed you will see it listed under the System section.

Installing SP2: For those who choose to install the upgrade on their own it is recommended that the following article be reviewed prior to installation: What to Know Before Installing Windows XP SP2.

Recommended Settings: ITS recommends the following settings:

NOTE: We have opted to bypass the SP2 Virus Protection monitoring as Symantec offers the same service and the two applications may cause conflicts.

Modifying Existing Settings: Once you have installed SP2 you can change settings under Control Panel, Security Center section.

Questions and Concerns: If you would like to have SP2 installed on your Windows XP computer or if you have inadvertently installed SP2 on your machine and are getting error messages or warnings, contact your IRC via the online ITS Job Request System.

Music to Our Ears?

Due to recent upgrades in the university phone system, callers who are put on hold are no longer waiting in silence! While waiting, people can now hear music or a customized promotional message informing them of events on Coastal's campus.

"Phishing"

There have been some reports from different Agencies of Phishing Fraud. Below is information on Phishing Fraud and a web site where you can get tips on what to do if you receive one of these emails and ways to protect yourself.

Phishing Fraud - What it is and How Not to Get Hooked

Email schemes, called "phishing" or "carding", are an attempt to trick consumers into disclosing personal and/or financial information. The emails appear to come from companies with whom consumers may regularly conduct business (e.g., AOL, Earthlink, Paypal, eBay, or a credit card issuer). Oftentimes the email threatens termination of accounts unless consumers update billing information. Many of these email schemes contain links to "look-alike" web sites that are loaded with actual trademarked images. The web sites then instruct consumers to "reenter" their credit card numbers, social security numbers, bank PINs, or other personal information. If consumers actually provide the information requested, the data goes to scammers, not the legitimate company whose name is on the site. Thereafter, the data is often used to order goods or services and/or to obtain credit in the name of the consumer.
Caution should always be used when receiving any unsolicited communication requesting personal information. We are offering the following FTC Consumer Alert page with tips for people that receive emails as described above and how not to get hooked by one of these emails.

This information was provided by the CIO Help Desk, Division of the State Chief Information Officer SC Budget and Control Board Columbia, South Carolina 29210

A Way Around Attachments

As the number of users on Coastal's email system continues to grow so does the concern that large email messages are being sent to thousands of users at one time. A message that is 500KB (.5 MB) sent to 10,000 user accounts amounts to 5GB in hard drive space on the mail server. Users may want to send out formatted documents created in Word or other packages and retain the specific fonts and images. Frequently the user sends these files as email attachments created in Word. If the recipient of the attached file does not have the Word software they cannot open or use the file.

In order to conserve server space, decrease traffic on the network AND still be able to send attractive, formatted documents to users you can do the following in Word.

  1. Name and Save your document
  2. Select File, Send to, Mail Recipient from the top menu bar
  3. A window will open that will allow you to enter the "To" and "Subject" header information
  4. You will notice that your formatted document is contained in the body of the email message
  5. Once you have completed addressing the email select the Send a Copy button
Please note, however, that including several images in a document will increase its size dramatically. Sending the file via email as described above will not fix that! When sending emails to multiple users it is recommended that formatting and images be kept to a minimum. Messages sent to all faculty and staff or all students should be less than 50 KB in size. If you are not sure how to ascertain the size of an email message read on . . .

How Do I . . .

Question: View the size of email messages through Outlook?

Answer:

  1. From inside Outlook, click View from the top menu bar
  2. Click on Arrange By, select Current View then Customize Current View from the drop down menu
  3. In the Customize View screen select the Fields button
  4. In the Show Fields screen you will see two columns, Available Fields on the left and Show these fields in this order on the right
  5. In the left column highlight the Size entry then select the Add button
  6. To change the order of the column, highlight the field you want to move and select the Move Up or Move Down button.
  7. Select OK.

Coming in the next edition of CyberCHANT . . .


WebCT 6.0, Videoconferencing, ARTstor and more!!

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Visit the CyberCHANT archives

 

 

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