Datatel / WebAdvisor

What is the Datatel system?
Datatel is a network based product that provides universities with administrative capabilities. These capabilities include enrollment, financial, instructional and human resource management; student services, institutional advancement as well as budgeting and planning. LAN Workplace Pro and Tera Term Pro are the software applications that allows users to access the Datatel databases.

How do I get an account on the Datatel system?
Complete the ITS Faculty/Staff Computer Account Request form and select the CCUADMN box. You will then be given a username and password to access the system.

How often will my Datatel password expire?
Currently Datatel passwords expires every 90 days. If you feel as though your account has been compromised, you can have your Datatel password reset immediately by contacting Mark Allen (mallen@coastal.edu) or Fadi Baroody (fadi@coastal.edu). It is very important that you do not share your account password with other users.

Can I access Datatel through the internet?
The WebAdvisor component of Datatel allows you to access information contained in CCU's administrative database. The WebAdvisor system can be accessed http://webadvisor.coastal.edu.

Can I access Datatel from off campus?
For security reasons the Datatel system cannot be accessed from off campus. WebAdvisor can be accessed from off campus.

What Datatel training is available?
As each functional areas of the university (e.g. Admissions, Financial Aid, Registrar, etc.) uses Datatel differently providing a comprehensive training session isn't the best training approach. Typically there are users in each department that are expert in the necessary functions for that area. In most cases these individuals train new Datatel users.

Who should I call if I cannot access Datatel?
Please contact your Information Resource Consultant (IRC).

My reports are not printing our properly. What should I do?
Please contact your Information Resource Consultant (IRC).

I know I printed out my report but it did not print. Where is my report?
Datatel reports can be printed to your area network printer, your local printer or the system printer located in the ITS office in 105 Wall. If you are sure you printed your report and it did not print to your printer or your departmental printer please call the ITS office at X-2038 or X-2220 to see if we have your report.