Email

Saving Sent Mail in WebMail (NEW)
Download directions on saving sent mail in WebMail (Adobe Acrobat Reader is required to view this document.).

What is my email password?
New Employees: New Employees are given a document from HREO with all computer account information. Once the new employee starts, their Information Resource Consultant (IRC) will arrive to setup their email system.

If at any time you forget your PIN you can look it up on the PIN Search page.

How do I access my email?
Your email address will be in the format of username@coastal.edu. You can use your email from any computer connected to the Internet anywhere in the world. Open a web browser (eg: Netscape or Internet Explorer) and type in http://mail.coastal.edu. Enter your username and password to access your mail. The mail web interface is easy to use use and contains many conveniences such as folder creation, address lists and spell check.

Do I have to use the "web interface" to access my email?
You do NOT have to use Coastal's email web interface to access your mail. You may set up popular email clients such as Outlook and Outlook Express to access mail. Your IRC will be able to provide technical support on configuring an email client.

Is there a limit to the amount of email I can store?
All faculty and staff have an email storage quota of 150mb (75 Inbox, 75 folders). Should an employee reach this quota, an email will be sent notifying the employee that the excess email must be moved or deleted. There is a fourteen day period for cleaning mailboxes once the quota has been reached. After the grace period, the account will be locked and the employee will not be able to receive mail. If locked out of their mailbox, the employee should contact his/her IRC.

To make sure your account does not experience a quota lockout, you should regularly clean out your Mailbox. Please delete any unnecessary messages from both your Inbox and their Sent Items folders. Emails with attachments take up a lot of storage space. Attachments should be saved to your local machine.

Student email quotas are 100mb (50 Inbox, 50 folders). Alumni email quotas are 20mb combined Inbox and Folders.

Is there a limit to the size of attached files that I can send and recevie?
Yes. Using Outlook you can send files totaling 10MB and Webmail 2MB. Due to the resources available in our mail system these limits must be imposed. You can use our FTP server to share larger files will colleagues internally at Coastal and externally with other users. Follow these instructions: (Link to new page with this info)

FTPing a large attachment (in lieu of sending as an email attachment

Tell Non-CCU users wanting to send a CCU employee a large file:

• Go to ftp://ftp.coastal.edu/to_ccu
• At the FTP Folder Error box select “OK”
• Copy file to directory
• Send the intended CCU recipient the exact filename.
• To access the file enter ftp://ftp.coastal.edu/to_ccu/”filename”
  
  Example: A colleague has put a file called file.doc in the to_ccu directory. If I go to ftp.coastal.edu/to_ccu/file.doc a download window will open and I can save the file locally. The directory does not have Read access so they will not see the file hence the need for the file name.

CCU Users wanting to make a large file accessible for non-CCU employees:

• Go to ftp://ftp.coastal.edu/from_ccu
• At the FTP Folder Error box select “OK”
• Copy file to directory
• Send the user the exact URL and filename. For example – If I wanted to send this file I would send this URL:
  ftp://ftp.coastal.edu/from_ccu/FTPingattachment.doc