Coastal Carolina University implemented Microsoft Exchange 2007 as the new e-mail system for faculty and staff in the fall of 2008. Exchange is an efficient, flexible messaging system for personal and group information management.
Features at a glance:
E-mail, calendar(s), scheduling, contacts, notes, RSS feeds and tasks – collectively make up a user’s Mailbox.
Collaboration by sharing Mailbox items and utilizing public folders.
Hardware redundancy and periodic backups of the Exchange server helps keep Mailboxes safe.
Global Address List that is updated automatically with University faculty and staff. (Please note: Currently, only users who have been migrated to Exchange appear on the Global Address List. When the migration is complete it will contain all faculty and staff.)
Answers to FAQs, Tips and Tricks:
Clients: Outlook 2003, Outlook 2007, and Entourage 2008 are the recommended clients for accessing Exchange Mailboxes for best utilization of Exchange features. ITS will support other clients on a “best efforts” basis.
New Employees:Once new employees have received their computer account information they should contact their Information Resource Consultant (IRC) for assistance in setting up their Exchange client.
Cached E-mail Addresses:
Users who shared calendars or used public calendars with the CCU’s old system, once migrated to Exchange will not have the cached email addresses that were available prior to migration. Cached e-mail addresses appear when beginning to type an e-mail address in a new e-mail message.
It is necessary to delete this cache to prevent incorrect e-mail address issues. Cached addresses will be recreated with every e-mail sent.
The address cache is a risky place to keep important e-mail addresses. A contact should be created for frequently used and important e-mail addresses.
The online automatic out-of-office e-mail reply request form is for CCU WebMail users and will not work for Exchange users. Exchange users should use the Out of Office Assistant.
