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Services for STUDENTS Services for FACULTY & STAFF
Information Resource Consultants

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Need Tech Support? Contact Your IRC

How do I receive technical support?
Departments and employees are assigned Information Resource Consultants (IRCs); the IRCs shall be the main point of contact when technical assistance is required. The IRCs are an essential component of the Academic Computing Services Group of Information Technology Services.

The IRC acts as a liaison to other ITS areas to help solve technical difficulties, including network, hardware, software, or e-mail issues. If the IRC cannot remedy the problem. she/he will consult and coordinate with other ITS staff members and work with the customer until the problem is resolved. Information Resource Consultants have offices all over campus in close proximity to their area of support. They can be reached via e-mail, telephone, via the ITS Job Request System, or in person.

Information Resource Consultants also have knowledge in many other technology areas such as teaching with technology, fighting viruses, and using the internet. They are available to work with you to determine your computing needs!

How should I request technical support?
Please use the ITS Job Request System or contact your IRC directly. You can contact the main ITS office at x2084 for urgent requests when the IRC is not immediately available.

Who is my IRC?
Your IRC can be found in the following list. Information Resource Consultants are a part of the Academic Computing Servicesgroup of the Information Technology Services Department.

Find your IRC : 


Information Resource Consultants
Browne, Rosemary rosemary@coastal.edu 843-234-3417 KRNS 212
Faculty and Staff Support
French, Denny dfrench@coastal.edu 843-349-6538 PRIN 204
Residential Life, Human Resources (Prudential Building), Elvington House (Environmental Health & Safety)
Gaither, Jesse jgaither@coastal.edu 843-349-2050 PRIN 204
Faculty and Staff Support
Goff, Aron agoff@coastal.edu 843-349-4005 ATLC 128
Faculty and Staff Support
Leary, Jason jleary@coastal.edu 843-349-2065 KLIB 216
Faculty and Staff Support
Minter, Joe jaminter@coastal.edu 843-349-2206 PRIN 105L
Smart Classrooms
Peret, Debbie dkperet@coastal.edu 843-234-3429 BAXL 217
Faculty and Staff Support
Tavernier, Pierre-Olivier pierre@coastal.edu 843-349-2709 WALL 108
Faculty and Staff Support
Wright, Jim jwright1@coastal.edu 843-349-2642 KLIB 216
Faculty and Staff Support



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