Kimbel Library's Strategic Plan 2009/2010
KIMBEL LIBRARY AND INSTRUCTIONAL TECHNOLOGY STRATEGIC PLAN 2009.doc
The Kimbel Library and Instructional Technology Unit of Coastal Carolina University consists of the Kimbel Library Departments (Public Services, Access Services, and Collection Management and Systems) and TEAL (Technology in Education to Advance Learning). This integrated unit provides resources and services to CCU students, faculty, and staff.
Vision Statement
As the academic heart of Coastal Carolina University, Kimbel Library and Instructional Technology is a dynamic partner for teaching and learning in a vibrant and organic space.
Mission Statement (Kimbel Library)
The Kimbel Library and TEAL Center serves as a vibrant, student-centered intellectual gathering place offering portals to information and ideas that enhance learning and research for a successful, engaging and diverse community of learners. To accomplish this mission, the Kimbel Library and TEAL Center provides the resources, services, instruction, and facilities essential to support the high quality teaching and engaged learning of students and faculty of Coastal Carolina University. Kimbel Library and TEAL Center will employ highly qualified librarians and staff to develop creative and innovative technology, programming, support services, delivery methods, and real-life work opportunities for students to ensure that graduates of Coastal Carolina University are well-prepared for professional careers or graduate programs and prepared to be productive, responsible, healthy, information-literate citizens with a global perspective. (Approved January 2010)
Strategy 1. The Kimbel Library is committed to improving the quality of and access to education through development of information and research services and resources that support student success. (Strategy 1. Goal 1.2, Goal 1.3; Strategy 2. Goal 2.2. Goal 2.3; Supporting Strategy 3. Goal S3.1. Objective S3.1.3; Objective S3.1.4; Goal S3.2. Objective S3.2.1, Objective S3.2.2, Objective S3.2.3, Objective S3.2.4)
Goal 1.1. The Kimbel Library will develop and manage a library collection that supports teaching and learning.
Objective 1.1. Will collaborate with faculty to build the collection with primary materials in specific areas of study to promote undergraduate-faculty research.
Objective 1.2. Will continue the process of weeding outdated and irrelevant volumes in the collection.
Objective 1.3. Will look for opportunities for shared collection development through participation with other PASCAL libraries.
Objective 1.4. Will implement a streamlined ordering process that will incorporate a faculty request system and vendor-supplied order and brief bibliographic records.
Objective 1.5. Will work towards improving quality of catalog records.
Goal 1.2. The Kimbel Library will provide improved access to the collection through use of technology.
Objective 1.1. Will increase acquisition of additional electronic resources (e-books, online databases, online journal subscriptions, etc.)
Objective 1.2. Will plan for enhancements to the library webpage and the OPAC to include newer technologies, such as federated searching, metadata, and better indexing of resources.
Objective 1.3. Will implement the Electronic Resource Management (ERM) system to provide improved access and management of the journal collection.
Objective 1.4. Will explore alternatives to current link resolver, content management and A-Z list to provide better functionality.
Objective 1.5. Will actively promote new acquisitions through improved communication between liaisons and faculty, by use of displays, and by improved visibility on library’s web site
Objective 1.6. Will migrate III server and upgrade Millennium client to improve speed and reliability of modules.
Goal 1.3. Public Services will create a new model for reference services based on the changing needs of our campus community.
Objective 1.3.1. Will explore and determine feasibility for alternative models of reference service.
Objective 1.3.2. Will train student peers to provide basic levels of reference service.
Objective 1.3.3. Will implement improved online reference service.
Objective 1.3.4. Will develop a plan to provide reference services in the learning commons.
Goal 1.4. More effective management of the reference collection will increase access and use of resources.
Objective 1.4.1. Will complete project of weeding reference collection.
Objective 1.4.2. Will purchase online reference materials as available and budget permits.
Goal 1.4. A renewed emphasis will be placed on providing services to currently underserved populations and patrons with special needs.
Objective 1.4.1. Will develop policies and procedures for students with special needs.
Objective 1.4.2. Will develop policies and procedures for distance learning.
Goal 1.5. The Kimbel Library and TEAL will serve as a resource center for copyright concerns.
Objective 1.5.1. Will develop copyright policies and procedures.
Strategy 2. The Kimbel Library will provide opportunities for developing information literate students. (Strategy 2. Goal 2.2; Supporting Strategy 3. Goal S3.1. Objective S3.1.4; Goal S3.2. Objective S3.2.1, Objective S3.2.2, Objective S3.2.3, Objective S3.2.4)
Goal 2.1. Information literacy instruction will be integrated throughout the curriculum.
Objective 21.1. Will evaluate the current library instruction program using ACRL’s Information Literacy Competency Standards for Higher Education and Characteristics of Programs of Information Literacy that Illustrate Best Practices: AGuideline.
Objective 21.2. Will develop a program of library instruction that allows for both face-to-face and online instruction.
Objective 2.1.3. Will explore offering credit-bearing library courses.
Goal 2.2. Library instructional materials will be provided in new formats and with better access.
Objective 2.1.3. Will explore using emerging technologies to deliver library instruction.
Objective 2.1.4. Will develop an alternative to Searchpath.
Objective 2.1.5. Will migrate the current library guides to LibGuides.
Strategy 3. The Kimbel Library will attract and retain highly qualified faculty and staff who are engaged in the profession and abreast of emerging trends and technologies in their areas of responsibility. (Strategy 3. Goal 3.1. Goal 3.2. Objective 3.2.1)
Goal 3.1. Library faculty and staff will be recognized as leaders in the profession.
Objective 3.1.1. Will initiate creative and innovative ways to improve library services.
Objective 3.1.2. Will participate in conference, workshops, and online seminars to actively engage in professional development.
Strategy 4: The Kimbel Library will provide facilities that meet patron and staff needs. (Strategy 2. Goal 2.3. Objective 2.3.1; Goal 2.4. Objective 2.4.4; Strategy 3. Goal 3.1. Objective3.1.2, Goal 3.3. Objective 3.3.2)
Goal 4.1. Improved work spaces will improve efficiency and service.
Objective 4.1.1. Will develop plans to re-configure the following departments: access services, public services, and collection management and systems.
Goal 4.2. The Kimbel Library will be maintained as a student-centered and student-focused facility.
Objective 4.2.1. Will make improvements to seating areas to support laptop use.
Objective 4.2.2. Will ensure that stack maintenance allows for ease of access to the collection.
Objective 4.2.3. Will plan for learning commons.
Strategy 5: The Kimbel Library will effectively market its resources and services to improve accessibility and increase awareness of the library’s role in the university. (Supporting
Strategy 1. Goal S1.2. Objective S1.2.1; Supporting Strategy 3. Goal S3.3)
Goal 5.1. The Kimbel Library and Instructional Technology web site will serve as a portal to resources and services.
Objective 5.1.1. Will develop and implement a new website design.
Objective 5.1.2. Will use social networking and technology to engage our community of users.
Goal 5.2. The Kimbel Library and Instructional Technology newsletter will encourage use of the resources and services available.
Objective 5.2.1. Will develop an online newsletter to be updated periodically throughout the semester.
Goal 5.3. Kimbel Library and Instructional Technology will participate in campus outreach to students, faculty, and staff.
Objective 5.3.1. Will participate in orientation and other outreach activities that promote library services and resources.
Strategy 6: The Kimbel Library will partner with the community, local, regional, and national consortia, and other stakeholders to improve its services and resources. (Strategy 1. Goal 1.5. Objective 1.5.1; Strategy 4. Goal 4.1. Objective 4.1.2)
Goal 6.1. The development of strategic partnerships will expand opportunities for service and access to resources.
Objective 6.1.1. Will continue partnership with PASCAL and other consortiums to leverage access to services and resources.
Objective 6.1.2. Will participate in SC Digital Library to preserve local and regional history and to make such information available to the public.
Objective 6.1.3. Will develop relationship with local libraries to explore opportunities for shared programming.
Strategy 7: The Kimbel Library will develop a culture of assessment in order to make informed decisions and improvements. (Supporting Strategy 2. Goal S2.1. Objective S2.1.2, Objective S2.1.3; Goal S2.2. Objective S2.2.1)
Goal 7.1. The library will use assessment effectively to improve services.
Objective 7.1.1. Will collect data necessary for IES, SC library survey, and other required reporting bodies.
Objective 7.1.2. Will collect data to support goals and objectives and make appropriate changes to improve services and resources.
Objective 7.1.3. Will position the library for the SACS self-study.
Objective 7.1.4. Will conduct the LibQual service of library customer satisfaction.
Strategy 8: The Kimbel Library will develop student workers who are competent, have a strong work ethic, and possess the relationship skills necessary to succeed in a competitive work environment. (Strategy 1. Goal 1.1. Objective 1.1.4; Strategy 2. Goal 2.2. Objective 2.2.5)
Goal 8.1. Student workers will possess the knowledge, skills, and abilities to serve the library’s patrons now and to be competitive in the marketplace.
Objective 8.1.1. Will receive training in research and information skills in an environment that values and supports personal integrity, civility, and respect for others.
Objective 8.1.2. Will be given the opportunity to assume increasing responsibilities commensurate with their experience and abilities.
Mission Statement (TEAL)
The mission of Technology in Education to Advance Learning (TEAL) is to develop consulting relationships with faculty members from all academic disciplines at Coastal Carolina University to improve student learning by integrating technology in the teaching process.
Goals and Objectives 2009/2010
Strategy 1: The TEAL Center will be recognized for training and supporting faculty and staff in new and emerging technologies. (Supporting Strategy 3.Goal S3.1. Objective S3.1.3, Objective S3.1.4; Goal S3.2. Objective S3.2.1, Objective S3.2.2, Objective S3.2.4, Objective S3.2.5)
Goal 1.1: To provide training and support for faculty and staff in technologies that support teaching and learning.
Objective 1.1.1. Will collaborate with faculty to develop workshops in proved and emerging technologies
Objective 1.1.2. Will develop consultative arrangements with faculty and staff
Objective 1.1.3. Will develop a database for reporting attendance at training sessions
Objective 1.1.4. Will provide instructional materials online and in print
Objective 1.1.5. Will develop a budget for software, training resources, new licenses, and other other technology devices.
Objective 1.1.6. Will develop a checklist of faculty responsibilities when setting up an online component to their courses
Objective 1.1.7. Will provide more opportunities for consultation with faculty on instructional design and best practices
Goal 1.2. To effectively market its programs to increase use of technology
Objective 2.1.1 Will publicize in print or online faculty projects and successful use of technology in teaching and learning
Objective 2.1.2. Will use the website to effectively publicize tutorials, handouts, and other tools to instruct and assist faculty in using technology
Goal 1.3. To maintain awareness of new developments in technology
Objective 1.3.1 To participate in training sessions in new technologies in order to train others in emerging technologies
Objective 1.3.2. Will continue subscription to VTC
Objective 1.3.3. Will recommend membership in technology-focused professional organization
Strategy 2: Coastal Carolina University will provide smart classrooms, videoconferencing rooms, and other facilities that support faculty teaching with technology. (Supporting Strategy 3. Goal S3.1. S3.1.5; Goal S3.2. Objective S3.2.2)
Goal 2.1: The TEAL Center will support smart classrooms, videoconferencing, and other facilities that support faculty instruction.
Objective 2.1.1. Will provide timely support for maintenance of smart classrooms, videoconferencing rooms, and other facilities that support faculty instruction.
Objective 2.1.2. Will provide regular maintenance for classroom equipment
Objective 2.1.3. Will streamline procurement process through improved budget allocation
Strategy 3: Coastal Carolina University will be recognized for excellence in distance learning. (Strategy 1. Goal 1.1. Objective 1.1.1, Objective 1.1.4: Goal 1.3. Objective 1.3.1, Objective 1.3.2, Objective 1.3.7)
Goal 3.1. The TEAL Center will be the leader in developing communities of practice for distance learning.
Objective 3.1.1. Establish a distance learning advisory committee
Objective 3.1.2. Coordinate communication with faculty interested in distance learning
Goal 3.2: The TEAL Center will ensure quality and consistency in distance learning courses and programs through training and resource development
Objective 3.2.1. Develop resources to facilitate distance learning
Objective 3.2.2. Initiative a “boot camp” for faculty who wish focused assistance in developing distance learning
Objective 3.2.3. Develop a checklist of quality indicators for distance learning
Objective 3.2.4. Develop standards, policies, procedures, and guidelines for distance learning
Strategy 4: Faculty teaching will be enhanced through the use of the university’s course management system. (Supporting Strategy 3. Goal S3.2. Objective S3.2.1)
Goal 4.1. The TEAL Center will facilitate learning through support of the university’s course management system.
Objective 4.1.1. Will support Blackboard administration
Objective 4.1.2. Will use a trial system to test new upgrades to Blackboard in order to become familiar with issues and possible problems before implementation
Objective 4.1.2. Will work towards better integration between Blackboard and Datatel
Objective 4.1.3. Will implement procedures and tools to facilitate faculty self-management of Blackboard courses
Goal 4.2. The TEAL Center will explore new technologies that can be added to the course management system to enhance teaching and learning.
Objective 4.2.1. Will add Safe Assign module to Blackboard
Objective 4.2.2. Will work with faculty to make Blackboard more accessible to students with special needs
Strategy 5: Students working with the TEAL Center will become technology savvy and will receive opportunities for enhanced learning experiences. (Strategy 1. Goal 1.1. Objective 1.1.4)
Goal 5.1. TEAL students will be trained in technology and training and have opportunities to participate in training experiences.
Objective 5.1.1. Will assist faculty with technology problems
Objective 5.1.2. Will coordinate with Student Computing Services to provide basic instruction to students on Blackboard, email etiquette, basic file management, e-portfolios, etc.
Goal 5.2 Develop an internship program
Objective 5.2.1 Will work with computer science, college of education and other departments to develop internship program
Strategy 6: The TEAL Center will develop facilities that encourage faculty use of technology in teaching and that foster collaboration among faculty using emerging technologies. (Supporting Strategy 3. Goal S3.1. S3.1.5)
Goal 6.1 TEAL facilities will be designed to promote excellence in faculty teaching
Objective 6.1.1 Will develop a plan to have a dedicated space for TEAL training
Objective 6.1.2. Will develop a budget to include purchase of MAC computers to enhance training opportunities
Strategy 7: The TEAL Center will develop a culture of assessment in order to make informed decisions and improve services. (Supporting Strategy 2. Goal S2.1. Objective S2.1.2, Objective S2.1.3; Goal S2.2. Objective S2.2.1)
Goal 7.1. Continuous improvement will be encouraged based on assessment data
Objective 7.1.1. Will collect data on workshops to support program
