Resources and Assistance

Tools and Assistance

Access Microsoft 365 guides, tutorials, and tools below to help you get acquainted with Microsoft apps and products.

Tutorials and Resources

• Microsoft Authenticator app - Enhanced Features - download and use the Microsoft Authenticator app on your mobile device to ensure an easier way to manage your CCU account (passwords, update security info, etc.).
• Download and install (or reinstall) Microsoft Office
  • Using FindTime in Outlook: Use FindTime to poll available meeting times with your email recipients
• Frequently Asked Questions
• Microsoft 365 Training Center _{(for all Microsoft apps, including Microsoft Teams)}
• Microsoft 365 Quick Start Guides and Tutorials
• Get started with Office for the web in Microsoft 365
• Encryption and Your Email
• Create/add a signature to your email: Windows, Mac, Web App
• Remote Learning/Working Resources Using Microsoft Teams

CCU Account Security Tools

• Multi-Factor Authentication is required for all CCU user accounts
  • MFA FAQs »
• Barracuda is a security tool used to protect CCU email accounts
  • Using this tool, users access and review quarantined emails due to security violations or concerns
  • Instructions on how to use Barracuda Services are available on the Barracuda Filter website

Questions and Assistance 

Students:

Student Computing Services
Kearns 113
Online request » 
Call 843-349-2908 (for general questions)
Call 843-349-2220 (for tech support) 
Text 843-733-7234

ITS Service Center
Wall 105
Online request »
Send an email
Call 843-349-5000