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Ombuds Links

Contact Faculty Ombuds

 Steve Madden
 107 Founders Drive

 Office Hours

 Fall and Spring semesters
 Monday and Wednesday
 11 a.m. to 4 p.m.

 Summer by appointment

Emergency Contact

If you have an emergency requiring immediate help you may call CCU Public Safety. Law enforcement can be reached on campus at ext. 2177 or 2178, or from off-campus, please call CCU Public Safety Emergency: 843-349-2911. Also available is CCU Public Safety’s Anonymous Caller line to report an incident. Please call 843-349-TIPS (843-349-8477).

WELCOME to the Faculty Ombuds

Ombuds Principles:


The Ombuds Office provides dispute resolution services and serves as an information and communication resource, an informal mediation resource and a source of recommendations for positive institutional change for the University. The Ombuds operates as an impartial, independent, informal and confidential resource available for any faculty member at Coastal Carolina University (CCU) to help facilitate options for equitable and civil resolutions to work-related questions, issues, concerns and conflicts.

Services: The central aim is to provide assistance and guidance to any faculty member who voluntarily seeks aid or information for resolving work-related concerns and problems and addressing questions and issues with a commitment to treating all constituents fairly and in a manner that contributes to an improved working environment as expressed in the mission and goals of CCU.

Speaking with the Ombudsperson (or Ombuds) will increase your awareness of alternatives available to you for resolving work-related problems. Possibilities are tailored to fit your particular circumstances while taking into account any personal concerns you may express. The ombuds works to enhance your ability to deal more effectively with situations on your own. We will listen to your concerns and help you identify options for successful resolution. The Office of the Faculty Ombuds engages in a variety of informal conflict resolution methods and adheres to International Ombudsman Association standards of practice.

The Faculty Ombuds is located at 107 Founders Drive in Sands Hall 111 (post office building). Please call 843-349-2727 if you wish to meet the ombuds or discuss a question or concern. Email is not a confidential form of communication. If you do email madden@coastal.edu, please leave your name and phone number only. Your call will be returned to discuss your issue or to arrange for a meeting time.

When should an employee consult with the University Ombuds?

  • When you have a problem or complaint and wish to talk informally through options with someone not directly involved.
  • When you are not sure what to do or who to talk with within the University community.
  • When you want to know more about University policies and how to understand them.
  • When you feel your problem has not been heard.
  • When you want to learn ways of resolving conflict on your own