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Frequently Asked Questions

Helpful Information

 

Does SHS accept walk-in appointments?

Walk-ins are seen on a first come first serve basis in between regularly scheduled patients.  There may be a longer wait for walk-in appointments but each patient will be seen in the order they arrive.


If I need a referral to a specialist will I have to pay for the visit?

Student Health Services will coordinate referrals to community providers; however, all charges for off campus health care and specialty services will be the students responsibility.

 

Where can I get copies of my immunization history?

  • High school guidance counselor
  • Military service records
  • County health departments
  • Previous colleges or universities
  • Pediatrician or family physician

 

Is additional insurance coverage recommended?

Medical insurance coverage is recommended for all students to provide coverage for specialty, emergency, and chronic medical care. Policies can be obtained from a company of your choice, through your parents’ insurance company, or through a student health insurance program offered by CCU. For more information about school-sponsored student health insurance (Pearce & Pearce, Inc.), please contact Student Health Services or visit the webpage at www.studentinsurance.com.

 

Can SHS give me an excuse if I miss class for an appointment?

  • Policy

    CCU Student Health Services (SHS) does not issue medical excuses for missed classes except for communicable diseases.

 

Are there fees for services at Student Health Services?

There is a nominal fee for some laboratory testing, medications and office procedures. Payment is preferred at the time of service by CINO card, cash, check, or charge card. Your student account can also be billed for your convenience.

 

I was seen at another facility and need a follow up visit, can I do that at SHS?

A student can come in for follow up after being seen somewhere else, however, the student would need to arrange for the records to be sent to SHS from the other facility.

 

How can I obtain reimbursement from my insurance company for lab work or other in office procedures?

SHS staff will provide you with a receipt. You may submit this receipt, along with the claim form that your insurance company provides, for reimbursement.

 

I need a refill on a medication, will SHS do that for me?

Yes, however SHS requests that you provide current proof (i.e. medical records) from the previous physician or current medication bottle. You will also need to be seen by a SHS medical provider before receiving the prescription refill.

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