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Still Feeling the Teal in the summertime

Some people think that Coastal Carolina University closes down in the summertime, when most of our students leave campus to go home, participate in an internship or work a job. However, the reality is that summer is an active time at CCU.  We offer summer classes and quality experiential programs, host many summer camps, provide freshman and transfer orientations, work on research and classroom preparation, host art gallery exhibits, renovate buildings, lead training programs, and continue to provide a quality educational experience. And all of this is done with a continued focus on service excellence.

June has been a busy month for Feel the Teal. Twenty-two trainings were held, and the latest training module, the CCU Service SWOT (Strengths, Weaknesses, Opportunities and Threats) Workshop, was rolled out on June 17 and 30, 2015. This workshop, available throughout the summer, is open to all employees who have attended the previous six Feel the Teal training modules. The Service SWOT Workshop allows employees the chance to share feedback about ways to deliver service excellence, consistently, quickly and effectively.

I am very interested in hearing your ideas about strengths, weaknesses, opportunities and threats that affect our University’s service delivery and retention numbers. At the last two workshops, faculty and staff offered various perspectives on identifying needed changes and priorities. This information is very beneficial to me as we move forward with future decisions that affect our infrastructure and service results here at CCU. I hope that everyone attends this workshop and shares their insights.

Our faculty and staff work hard throughout the summer, and I am very proud of the way the departments are using this time to advance this institution and its offerings for the next semester. Thank you for all that you do to provide service excellence and promote student success during the summer and throughout the academic year. Your efforts and the corresponding results are much appreciated.

Sincerely,


David A. DeCenzo, Ph.D.
President
 

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