ASEHE - Coastal Carolina University
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Association for Service Excellence in Higher Education



In recognition of the severity and uncertainty of the COVID-19 pandemic, the Association for Service Excellence in Higher Education (ASEHE) made the difficult decision to cancel the 2020 ASEHE Conference.  

Please know that the ASEHE Board of Directors and I explored several alternative options before making this difficult and disappointing decision. The goal of keeping the safety of our members, attendees, and staff the priority while delivering an exceptional learning and networking opportunity led to the conclusion that during this unprecedented situation the best option is to cancel this conference and host the second ASEHE conference at a date to be determined very soon.     

I am excited to share with you an article from Heath Boice-Pardee, our colleague from Rochester Institute of Technology and secretary of the ASEHE board of directors.  Heath wrote and shared this article for our members and I hope you find it helpful as you continue to place a priority on service at your institution.

You can view the article here: Service Excellence Tips: COVID-19 and Beyond


To advance, strengthen and promote service excellence within higher education through ongoing collaboration, research, and leadership.

ASEHE is a network of diverse professionals who support the concept of service excellence within higher education and are dedicated to the collaboration of ideas, best practices, and trends for the betterment of institutional service delivery, as well as customer retention and engagement.


To be the leader in service excellence training, resources, and development within higher education.‌

Who should join?

Staff, faculty, and students interested in advancing service excellence in higher education and their own campus culture

Why should you join?
  • Complimentary membership is available for a limited time
  • Collaborate ideas, best practices and trends
  • Networking opportunities 
  • Customer retention and engagement focused
  • Advance, strengthen and promote service excellence
Founding Member Institutions and Organizations