Perceptive Content

Troubleshooting Tips

perceptive content

• Graduation Application
• AP Invoices
• Graduate Studies Application
• Perceptive Content HOME
• Change of Academic Program Form Tips(PDF)

Blank Screen / No Login

• You must be on campus (or connected via VPN)

• You must be connected to the administrative network. Wi-Fi (CCUwired or any other network) will not work

• You must use Google Chrome or Safari web browser
  • Internet Explorer browsers will not work

• Still not working? Call the ITS Service Center at 843-349-5000 or submit an ITS helpdesk ticket.

I can login, but I can't see anything

• Have you been able to log in and view documents in the past?
  • YES - You may need to use a different app
  • NO - Check with your direct supervisor to be sure access has been requested for you

• Still not working? Call the ITS Service Center at 843-349-5000 or submit an ITS helpdesk ticket.