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ITS News for Faculty and Staff

Self-Service Password Reset

If you have not changed your password in the last 90 days, please visit the new Self-Service Password Reset page to change your password.

Your Password Toolbox link graphic


Tips to keep your digital identity secure and computer healthy:

  • DO NOT open any suspicious email attachments.
  • DO NOT give your usernames and passwords viaemail, phone, or on suspicious websites (the University will never request user credentials via email or phone).
  • DO NOT click on suspicious web links. Roll your cursor over the links received via email and look for inconsistencies.
  • Confirm with ITS if you receive suspicious email messages or links to websites.
  • It is strongly advised NOT to use CCU credentials (usernames and passwords) with external accounts such as online banking or social media sites.
  • Change passwords regularly (every 90 days).
  • If you receive a suspicious email or link to an external website, please contact ITS at 843-349-5000 or send an email to 5000@coastal.edu.


Voice over IP Migration, Training

A University-wide IT Key Initiative is the migration of telecommunications services from the Avaya voice and messaging system to a new hosted Voice over IP (VoIP) solution through Spirit Telecommunications. Phase I of the implementation was completed for those in the newly-renovated R. Cathcart Smith Building in Spring 2018. Phase II includes the implementation of the new system in most campus locations this summer. Training is available.  LEARN MORE »

Get Wi-Fi Calling

Wi-Fi calling may provide the service you need when traditional cellular service is weak or not available. Emergency calls and notifications, such as CCU Alert, may reach you via Wi-Fi calling when cellular service isn't available. If your wireless plan offers Wi-Fi calling and you have a compatible device, you may be able to communicate on campus through the University's Wi-Fi network.  LEARN MORE » 

Encrypt Your Email »


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  Information Technology Services    |    119 Chanticleer Drive East, Wall 105    |    843-349-2084