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NEW! Refresher TerminalFour (T4) Training for Existing T4 Users
June 18, 2021
In response to the demand for training, the Office of Information Technology Services (ITS) is expanding in-person training for CCU’s web content management system, TerminalFour (T4) to include refresher training options for existing T4 users. As described in the IT Service Catalog for T4, faculty and staff use T4 to edit and publish content for assigned CCU web pages.
T4 training information, support and resources are available in the IT Service Catalog referenced above.
T4 training options and how to register are also located below:
- T4 Training - for New T4 Users (limited to 10 individuals per session; registration is required)
- T4 Refresher Training - for Existing T4 Users (limited to 10 individuals per session; registration is required)
- Online T4 Training
ITS will continue to expand in-person T4 training and online resources to support demand as needed.
NEW! In-Person TerminalFour (T4) Training
June 3, 2021
Based on feedback and requests, the Office of Information Technology Services (ITS) now offers in-person training sessions for CCU’s web content management system, TerminalFour (T4). As described in the IT Service Catalog for T4, faculty and staff use T4 to edit and publish content for assigned CCU web pages. If you already completed online T4 training and have access to edit and publish content to T4, you may disregard this notice.
If you need T4 training and access to edit and publish content for assigned CCU web pages, please complete at least one of the training options found here. Employees must complete at least one – either online training or in-person training – before requesting and gaining access to T4.
NEW! IT Service Catalog
May 10, 2021
The Office of Information Technology Services (ITS) is pleased to present the first Information Technology (IT) Service Catalog at CCU published May 2021. The IT Service Catalog serves as a new way to access information and resources regarding IT services and to complement the existing ITS website. View the full announcement with an explanation and description for the new IT Service Catalog here »
Zoom Cloud Recordings - Auto-Deletion Policy Now in Effect
May 3, 2021 (Additional reminders sent by email on May 17 and May 24, 2021)
All Zoom Cloud recordings will now be subject to auto-deletion after 60 days from the date they were recorded. This affects both previous and future cloud recordings. After the 60 day auto-deletion period, users have 30 days to restore, and download, any recording that was deleted. We advise faculty and staff to download any meeting recordings that are older than 60 days and transfer them to an alternate storage space such as Microsoft Stream, OneDrive or a local hard drive. More information on how to recover deleted cloud recordings can be found here. You must download and save recordings at the point of recovery, as all recordings will be automatically deleted the day after they are recovered. If you do not recover and download your meetings prior to the end of the 30-day recovery window, the recordings will be permanently deleted, and not recoverable, from your Zoom account.
- December 2020 - NEW eduroam Wireless: Learn more about eduroam wireless »
- July 2020 - NEW ITS Ticket System: Learn more about the ITS Ticket System »
- March 2020 - Online Teaching and Remote Work during COVID-19: Online Teaching, Remote Working: Technology Tools for Faculty and Staff »