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For Students

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Mail Services' Frequently Asked Questions (FAQ)

1. How do students send letters and packages from campus?
Mail Services has two (2) drop boxes at Sands Hall: a teal mailbox is located on the wall outside of Sands Hall and the other is located inside the building. To mail packages via the U.S. Postal Service, please bring them to the Mail Services counter and a staff member will be glad to help you.

2. What forms of payment are accepted?
Mail Services accepts cash, checks and credit/debit cards.

3. Does Mail Services sell envelopes and other mailing supplies?
Yes, Mail Services has a variety of supplies for mailing, including:

      Postage stamps
      Stamped envelopes and postcards
      Legal size envelopes
      Padded envelopes
      Priority mail supplies
      Express mail supplies

4. How do students send FedEx or UPS packages?
Only PRE-PAID UPS and Fedex packages are accepted at CCU Mail Services.  You may drop-off the package at Mail Services to be picked up by the respective delivery service.  UPS pickups are at 4:00 p.m., while FedEx pickups vary throughout the day.

5. What time does the mail go out?
Regular U.S. Postal Service mail is dispatched to the Conway Post Office at 10:30 a.m. and 3:30 p.m. Monday through Friday, and at 1:15 p.m. on Saturdays during normal business hours.

6. What address should be used for students who live in University Housing to receive mail and/or packages?
     CCU Box ----- (5 digit mailbox number, which can be found on student's WebAdvisor under Room Assignment)
     107 Founders Drive
     Conway, SC 29526

7. How do students find our mailbox numbers and combinations?
Students who live in University Housing should check WebAdvisor for this information; a student computer has been installed at the inside entrance to Mail Services in Sands Hall for your convenience. Should you require further assistance, bring your Student ID to Mail Services and a staff member will help you locate your mailbox and combination.

8. How do students pick up packages that have been sent to us?
If you live in University Housing, you will typically be notified via your CCU email account that a package has arrived in Mail Services. Check your mailbox in Sands Hall and retrieve your package slip. Bring the package slip and your Student ID or another form of picture identification (your driver’s license is OK) to the Mail Services counter and a staff member will help you.  Please remember that checking your mailbox is your responsibility and we cannot check it for you.

9. Mail delivery and mailboxes are available only for students who live in University Housing.

Hours of Operation

Regular Hours
(August 9 - May 11)

Mon-Fri: 8 a.m. - 5 p.m.
Saturday: 10 a.m. - 2 p.m.
Sunday: Closed

Summer Hours
(May 12 - August 8)

Mon-Thurs: 8 a.m. - 5 p.m.
Friday: 8 a.m. - 12:30 p.m.
Saturday: Closed
Sunday: Closed


Sands Hall
Coastal Carolina University
107 Founders Drive
Conway, SC 29526

Phone: 843-349-2156
Fax: 843-349-2104

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