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Chaucey On Your Calendar

Training and Personal Development Division Trainings Bookmark and Share

Oct 1

9 a.m. @ Coastal Science Center 164
Free, registration required

The Training, Development and Service Excellence Office provides monthly trainings for faculty and staff, varying from professional development, service excellence, team-building, best practices and mandatory trainings. 

The trainings are free to attend; registration on is required. 

Here are several that may be of interest:

Public Speaking - Session 2
Date: Monday, Oct. 1, 2018
Time: 9 - 10:30 a.m.
Location: Coastal Science Center, 164
Instructor / Facilitator: J. Connie Glidden
“Stand up in front of my co-workers and give a speech? Are you out of your mind?” Learn how deal with that overwhelming feeling through preparation and practice. Discover what visual aids you should and should not use to enhance your presentation. Create speaking notes to use that will help to move you forward throughout your speech without causing you to read directly from them. In session two of public speaking we will build on the concepts learned in the first session. (You do NOT have to attend the first one in order to take the second one.)


TEAL Module Five: Assist with Difficult Situations
Date: Monday, Oct. 15, 2018
Time: 1:30 - 3 p.m.
Location: Atheneum Hall Room 105 - Alford Ballroom
Instructor / Facilitator: Nick DeStefano
This training concentrates on how an employee should handle difficult situations and customers at CCU. During the training one should expect high levels of enthusiasm, handouts, a PowerPoint, and anticipated participation from trainees. After the training, one should be able to identify the various types of difficult situations that impact service delivery, evaluate communication skills to survive and succeed in problematic situations, and discuss service techniques and methods that will bring out the best in people and decrease the impact of negative behavior on CCU’s campus.


Workplace Etiquette
Date: Thursday, Oct. 18, 2018
Time: 10 - 11 a.m.
Location: HTC Room207 (LeForce)
Instructor / Facilitator: Eileen Soisson, Executive Director TDSE
This one hour professional development session is designed as a self-awareness training and will define etiquette and how this affects the CCU workplace culture. We will identify at least ten signs for bad workplace etiquette that could be holding any employee back – no matter what level or title. Because we work so closely here at university, it is important to recognize the importance of proper communication protocol and face to face interactions, phone skills, email communication, social media and meeting manners will be discussed. This is the chance for new professional and those who have been doing this for a while to self-analyze behaviors and then contribute more positively to the workplace climate.


For all trainings, visit this link.

Contact Training, Development and Service Excellence Office for additional information