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About U Message from the administration.

Chaucey Aboutu

Feel the Teal: Customer Service Week Appreciation

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For the fifth year straight, CCU celebrated International Customer Service Week. The start of each October is a weeklong reminder to us of the value service excellence provides. We take time to recognize and appreciate the service excellence efforts of our employees while continually growing and learning ways to strive for more. This year’s celebration was particularly important as it coincided with the week that students returned to campus from our extended absence due to the hurricane.

To kick off the week, we hosted the Hot Diggity Dog We’re Back event, and I enjoyed seeing so many grateful faces who were happy to be back. This event featured a banner acknowledging the hard work and long hours of many individuals during the weeks of the hurricane and its aftermath. Many students, faculty and staff took the time to stop and write a quick note of encouragement and gratitude. This banner is now hanging in the rotunda of the Lib Jackson Student Union.


One of the goals of International Customer Service Week each year is to express our gratitude in a visible way across the campus. On Oct. 2, members of the TDSE staff, along with Steve Harrison from auxiliary enterprises and Jeremy Monday from sustainability, surprised our third-shift employees with an in-person, late-night thank you. This gratitude team traveled from building to building with small gifts and warm smiles to show appreciation to these employees who perform such valuable, but often unnoted service to the University at a time when most of the world is sleeping. We are grateful for all that our third-shift employees do in the wee hours to make Teal Nation great.

I’d personally like to say a hearty thank you to everyone who helped make International Customer Service Week possible here at Coastal. I am already looking forward to celebrating the week in 2019, as I know it be another huge success for CCU.

David A. DeCenzo, Ph.D.

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