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Coastal Online Blog


Online Course (Dx) and Hybrid Online Course Registration FAQ

Thank you for registering for an online and/or hybrid online course at Coastal Carolina University. Please review the frequently asked questions (FAQ) below to prepare for success in this course.  

Am I prepared to succeed in an online/hybrid class? Online learning is different from classroom learning, and scholarly research has identified numerous attributes that online students must exhibit to maximize success, including motivation and self-regulation. Think you have what it takes to be successful in an online class? Take our E-Learning Readiness Assessment, and find out!  

How do I start my online/hybrid course? Coastal Carolina University uses the Moodle learning management system (LMS) for online course access, available at moodle.coastal.edu. Prior to the beginning of the term, you will receive an email from your instructor sent to your Coastal account detailing the course startup process. Additional information may also be available in the course comments section listed in WebAdvisor.  

Does my online/hybrid class require me to be on campus? According to the University Distance Learning Policy, online learning refers to the educational process in which the majority of course interaction occurs when students and instructors are not in the same place. Online courses may have synchronous meetings (real time: read more below), but will not require on campus visits. Hybrid online classes range from 50-99% online their coursework, therefore some on campus meetings will be required. Please read your instructor’s startup email carefully to confirm if these expectations apply to your online class. Contact your instructor for clarification if needed.  

Is my online/hybrid class synchronous or asynchronous? Most online courses use asynchronous designs that do not require all students to be online simultaneously; however, some instructors may require synchronous (real-time) participation at select online events, such as guest presentations or online office hours. Online classes with synchronous requirements typically provide alternative options for student who cannot attend the designated times, such as reviewing sessions independently. Hybrid online classes may require synchronous online meetings that are the same time and days of the week scheduled for class meetings, and students are expected to attend these. Please read your instructor’s startup email carefully to confirm if these expectations apply to your online class. Contact your instructor for clarification if needed.  

How are absences documented in an online class? According to the University Distance Learning Policy, an absence is operationally defined as a “missed online submission deadline,” which means if you fail to submit a required assignment or other required submission during the initial drop-add period of the course, you may be counted as absent (never attended) and subsequently dropped from the roster. Make sure you review the course syllabus and Moodle site carefully so you don’t miss any submission deadlines.

What kind of computer do I need for an online class? The university office of Student Computing Services publishes a list of recommended specifications intended to maximize compatibility between student computing purchases and campus IT infrastructure and application platforms.   

Do I need a fast internet connection? Generally, an entry level broadband service plan of at least 4MB/s will be sufficient for your online class. Students who plan to engage in frequent web conferencing or large file transfers may wish to contact their internet service provider to explore upgrade options for faster connectivity.   

Are there any additional fees for taking an Online Course?  A $25 distance learning fee is applied to  each Online course in addition to regular tuition costs.


System Requirements for an Online and/or Hybrid Online Course

CCU’s learning management system (LMS) is currently Moodle version 3.1.6. It is recommended that students and faculty using CCU’s Moodle system have the following technology to be successful in their online and hybrid online courses:

Computer Access: Daily access to at least one computer that meet the recommended specifications below (either through ownership or other access, such as a friend, computer lab, library, etc.).  Students, technical issues are often not a valid excuse for failure to complete coursework; you should proactively test your computer system at the beginning of the semester to verify you can complete all required activities, and follow up with your faculty member individually with any concerns.

Required:

  • Hardware: Computer should have sufficient RAM memory (512 MB), storage space, and processing power for running the latest operating systems and software releases. This may vary by course.

  • Backup: External backup device for backing up data. OS: Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, MacOS 10.11, ChromeOS

  • Browser: Firefox 31 and Google Chrome have been the most successful browsers across all platforms. Moodle requires a minimum version for the following browsers: Chrome 30.0, Firefox 25.0, Apple Safari 6, Internet Explorer 9.

  • Java: In order to utilize the university’s WebAdvisor, Java is required. To download, visit the ITS Student Computer Services webpage on the CCU website.

  • Internet: As a minimum, a standard level, high-speed, internet connection is necessary (3 Mb download/upload speed or higher) for access to advanced features both in Moodle and on the internet in general.

  • Productivity: Microsoft Office 2007 or newer. Some courses may require Adobe software as well, at additional costs.

  • Security: Students must have antivirus software on their devices to connect to the internet on campus. Students are provided with SafeConnect virus protection for no cost.

Recommended, may be required in some courses:

  • File Reader: Adobe Acrobat Reader

  • Media: Depending on the course, these may or may not be required:

    • iTunes

    • Windows Media Player

    • QuickTime

    • Adobe Flash Player

  • Webcam

  • Microphone, Speakers, Earbuds

  • Respondus Lockdown Browser & Monitor (A tool for ensuring test security in a class where exams are taken remotely and electronically). See also: Respondus Student Guide

  • Other software/hardware may be required specific to your academic discipline. This information should be provided by your Online or Hybrid Online faculty member in your Course Syllabus.