OL Student FAQs - Coastal Carolina University
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Online Course (Dx) and Hybrid Online Course Registration FAQ

Thank you for your interest in digital learning at Coastal Carolina University. Please review the frequently asked questions (FAQ) below to prepare for success in this course.  

How do I register a digital learning course? WebAdvisor allows you to filter by specific course type. These course types are as followed:
1. Hybrid - a hybrid course requires you to meet on campus throughout the semester. However, 51-99% of the coursework will be online. 
2. Open Educational Resource (OERs) - courses that have adopted more affordable course materials. These materials are typically free or at a reduced cost.  
3. Online - courses that are 100% online. 

*You can also use multiple filters such as online and open educational resources or hybrid and open educational resources.*

Does my online/hybrid class require me to be on campus? According to the University Distance Learning Policy, online learning refers to the educational process in which the majority of course interaction occurs when students and instructors are not in the same place. Online courses may have synchronous meetings (real time: read more below), but will not require on campus visits. Hybrid online classes range from 51-99% online their coursework, therefore some on campus meetings will be required. Please read your instructor’s startup email carefully to confirm if these expectations apply to your online class. Contact your instructor for clarification if needed.

Am I prepared to succeed in an online/hybrid class? Online learning is different from classroom learning, and scholarly research has identified numerous attributes that online students must exhibit to maximize success, including motivation and self-regulation. Think you have what it takes to be successful in an online class? Take our E-Learning Readiness Assessment, and find out!  

How do I start my online/hybrid course? Coastal Carolina University uses the Moodle learning management system (LMS) for online course access. Please see Moodle Student Resources for login information. Prior to the beginning of the term, you will receive an email from your instructor sent to your Coastal account detailing the course startup process. Additional information may also be available in the course comments section listed in WebAdvisor. Please watch the short tutorial on how to login to your Moodle course.

**Please note that classes and course content may not be available in Moodle until the first day of the semester.

Is my online/hybrid class synchronous or asynchronous? Most online courses use asynchronous designs that do not require all students to be online simultaneously; however, some instructors may require synchronous (real-time) participation at select online events, such as guest presentations or online office hours. Online classes with synchronous requirements typically provide alternative options for student who cannot attend the designated times, such as reviewing sessions independently. Hybrid online classes may require synchronous online meetings that are the same time and days of the week scheduled for class meetings, and students are expected to attend these. Please read your instructor’s startup email carefully to confirm if these expectations apply to your online class. Contact your instructor for clarification if needed.  

How are absences documented in an online class? According to the University Distance Learning Policy, an absence is operationally defined as a “missed online submission deadline,” which means if you fail to submit a required assignment or other required submission during the initial drop-add period of the course, you may be counted as absent (never attended) and subsequently dropped from the roster. Make sure you review the course syllabus and Moodle site carefully so you don’t miss any submission deadlines.

What kind of computer do I need for an online class? The university office of Student Computing Services publishes a list of recommended specifications intended to maximize compatibility between student computing purchases and campus IT infrastructure and application platforms.   

Do I need a fast internet connection? Generally, an entry level broadband service plan of at least 4MB/s will be sufficient for your online class. Students who plan to engage in frequent web conferencing or large file transfers may wish to contact their internet service provider to explore upgrade options for faster connectivity.   

What do I need to do to gain access to Moodle if I am going to be traveling abroad? Please visit CCU Account Access from Abroad and follow the instructions to obtain access from ITS. 

Are there any additional fees for taking an Online Course?  A $25 distance learning fee is applied to  each Online course in addition to regular tuition costs.

How can I get a student ID if I am not on campus?
Our CINO Card Office allows students to submit their pictures through the photo upload portal on the CINO Card website or through the GET Mobile App.  The GET Mobile app also operates as a virtual CINO Card once the photo is uploaded. The GET Mobile app can be found in the Apple and Android app stores.  Once the app is downloaded the student will be able to search for Coastal Carolina University and finish their set up. Visit the CINO card page for more information.

How to be a Successful Online Student While not Having Access to Internet

Online students must have reliable internet access while taking online courses, however, we understand there are situations that result in not having internet access such as having to evacuate for a hurricane or experiencing a pandemic. Under these circumstances, please take advantage of the following alternate options to get you through these difficult times:

  • Moodle can be accessed offline via the Moodle Mobile App. Download it today!
  • Echo360 can be used to record videos offline to be uploaded into Moodle. 
  • CCU students can download the Office365 suite to their device for FREE. Learn more here!
  • Sending and receiving emails through Microsoft Outlook, using your CCU email, without internet connection. Visit the Work Offline in Outlook site
  • Visit the SC Department of Education site for a list of SC Hot Spot locations. 
  • Contact your local cable provider to inquire about free wifi during emergency situations such as COVI-19. 


System Requirements for an Online and/or Hybrid Online Course

CCU’s learning management system (LMS) is currently Moodle version 3.6. It is recommended that students and faculty using CCU’s Moodle system have the following technology to be successful in their online and hybrid online courses:

Computer Access: Daily access to at least one computer that meet the recommended specifications below (either through ownership or other access, such as a friend, computer lab, library, etc.).  Students, technical issues are often not a valid excuse for failure to complete coursework; you should proactively test your computer system at the beginning of the semester to verify you can complete all required activities, and follow up with your faculty member individually with any concerns.


  • Hardware: Computer should have sufficient RAM memory (512 MB), storage space, and processing power for running the latest operating systems and software releases. This may vary by course.

  • Backup: External backup device for backing up data. OS: Windows 7, Windows 8, Windows 10, MacOS 10.8, MacOS 10.9, MacOS 10.10, MacOS 10.11, ChromeOS

  • Browser: Firefox 31 and Google Chrome have been the most successful browsers across all platforms. Moodle requires a minimum version for the following browsers: Chrome 30.0, Firefox 25.0, Apple Safari 6, Internet Explorer 9.

  • Java: In order to utilize the university’s WebAdvisor, Java is required. To download, visit the ITS Student Computer Services webpage on the CCU website.

  • Internet: As a minimum, a standard level, high-speed, internet connection is necessary (3 Mb download/upload speed or higher) for access to advanced features both in Moodle and on the internet in general.

  • Productivity: Microsoft Office 2007 or newer. Some courses may require Adobe software as well, at additional costs.

  • Security: Students must have antivirus software on their devices to connect to the internet on campus. Students are provided with SafeConnect virus protection for no cost.

Recommended, may be required in some courses:

  • File Reader: Adobe Acrobat Reader

  • Media: Depending on the course, these may or may not be required:

    • iTunes

    • Windows Media Player

    • QuickTime

    • Adobe Flash Player

  • Webcam

  • Microphone, Speakers, Earbuds

  • Respondus Lockdown Browser & Monitor - A tool for ensuring test security in a class where exams are taken remotely and electronically. See also: Respondus Student Guide

  • Turnitin - A tool used to detect plagiarism. Please see the tutorial on how to use Turnitin. 
  • Other software/hardware may be required specific to your academic discipline. This information should be provided by your Online or Hybrid Online faculty member in your Course Syllabus. 

Please see Computer Recommendations and Student Technology FAQ's for more details!