Posted Jan. 30, 2018
Issues with Antivirus?
If you are experiencing issues with your computer recognizing your antivirus program, please bring your device into Kearns 113 so that we can update your antivirus program (see hours of operation).
Or, if you are a current student, you may access our website to download an alternative antivirus software, called Symantec. See #5 on our FAQ page! SCS Frequently Asked Questions
Posted Dec. 18, 2017
Think Before You Click
Phishing/spam emails, links and websites may appear real. When in doubt, please do not click links and delete the email immediately. If necessary, check with ITS at 843-349-5000 (faculty and staff) or SCS at 843-349-2220 (students) to verify and/or report fraudulent emails.
ITS reminds the CCU community to remain vigilant this holiday season of fraudulent emails, phishing attempts and seasonal campaigns such as shipping notifications, ecards and fake advertisements – that may contain malicious links or attachments infected with malware. These can be sent via email or text.
Be mindful on social media as well, as phony posts can also be linked to malicious activity. Phishing attempts continue to rise worldwide. Such messages may say that your email storage is full and your email will stop working unless you click on a link to verify your account, etc. These are not legitimate emails and should be deleted immediately.
Remember, CCU will never ask you to verify your account in these manners. If you receive suspicious email messages or links to websites through your CCU account, check with ITS or SCS immediately and delete the suspicious email permanently.
Additional Security Tips
- First and foremost, change your password regularly – at least every 90 days. Please check with ITS for assistance, if needed.
- Never use your CCU credentials (username and password) for any other website, such as for online shopping, banking or social media.
- Be extremely wary of emails requesting information, such as asking for you to click to confirm your purchase. Instead of clicking, directly log in to the official website by typing the address yourself.
- Avoid opening unsolicited or embedded links in an email. Roll your cursor over the links and look for inconsistencies.
- Do not download suspicious attachments.
- Never reveal any personal or financial information in email, and do not respond to email solicitations for this information.
- Do not forward suspicious emails to others.
- Check with ITS on additional measures to enhance your email security.
- Only shop from a trusted computer (not a public one).
- Do business only with reputable online vendors. Verify the URL begins with https: (instead of http:).
- Make sure your anti-virus software is up-to-date.
- Similar to a “phishing” scam – where computer users receive an authentic-looking email that appears to be from their bank, Internet Service Provider (ISP), favorite store, or other organization – “smishing” messages are sent to you via text message on your mobile phone.
- Do not click on any URL sent to you as a link in a text message.
Clicked on a link you shouldn’t have?
- Change your password immediately. Do not reuse a previous password.
- Contact the account-related organization immediately.
- If you receive suspicious email messages or links to website through your CCU account, confirm with ITS or SCS immediately.
- Scan your devices for viruses and malware using your computer’s antivirus software.
Faculty and Staff: ITS Service Center, Wall 105, 843-349-5000
Students: Student Computing Services, Kearns Hall 113, 843-349-2220
Some tips provided from U.S. Department of Homeland Security.
IMPORTANT: Phishing ALERT
May 3, 2017
A phishing attempt related to Google Docs has been reported this week. Media reports describe the phishing attempt as coming through emails that look very similar to the actual ones that appear when someone shares a document via Google Drive and may claim to have links from people you may recognize. Reportedly, the suspect emails used the "send to" address "firstname.lastname@example.org."
Although Google has resolved the isssue and CCU has not had reports of this particular phishing attempt, ITS reminds everyone to be cautious about opening emails and attachments from sources or addresses you do not recognize.
IMPORTANT: Fraudulent / Phishing email ALERT
April 10, 2017
Several CCU employees recently received the following fraudulent email, which is intended to direct the user to a website similar to a Coastal webpage. This webpage is intended to steal user credentials. ITS has employed measures to block the site from the University network. However, please be very vigilant and hover your cursor over links to verify if they are authentic before clicking. If you received the below email and clicked on the supplied link, please contact ITS-SCS immediately, as your email may have been compromised.
****From: Coastal Carolina University <REMOVED_FOR SECURITY >
****Sent: Monday, April 10, 2017 11:43:05 AM
****Subject: Your Attention Is Needed
****Coastal Carolina University
****Click here to reconfirm your email account
****c 2017 Coastal Carolina University
Tips to keep your digital identity secure and computer healthy:
- DO NOT open any suspicious email attachments.
- DO NOT give your usernames and passwords via email, phone, or on suspicious websites (the University will never request user passwords via email or phone).
- DO NOT click on suspicious web links. Roll your cursor over the links received via email and look for inconsistencies.
- Confirm with ITS-SCS if you receive suspicious email messages or links to websites.
- It is strongly advised NOT to use CCU credentials (usernames and passwords) with external accounts such as online banking or social media sites.
- Change passwords regularly (every 90 days).
- If you receive a suspicious email or link to an external website, please contact ITS-SCS at 843-349-2220 or send an email to email@example.com. We will ask you to change your CCU security question and password as well as perform security scans on your device(s).