Procurement for CCU Faculty and Staff
Vendor Complaints
Contact Us
- Procurement Services
642 Century Circle
Conway, SC 29526 - Mailing Address
P.O. Box 261954
Conway, SC 29528-6054 - Hours of Operation
Monday-Friday
8:30 a.m.-5 p.m. - 843-349-2189
- Staff Directory »
- Common Inquiries Home »
- Procurement Services Home »
How do I make a complaint against a vendor?
When a department feels a vendor has not satisfactorily delivered the goods/services as requisitioned, the procedure listed below must be followed:
- Build a detailed file of each contract, documenting specific dates and occurrences;
- Keep records of conversations, copies of correspondence, deadline dates versus completion dates and other significant data that may provide the necessary supporting documentation for filing a complaint, and
- When you feel you have collected sufficient data to support your claim, contact Procurement Services for further instructions.