Frequently Asked Questions

How do I request a photographer or photographs?

Please use a KACE ticket to submit your request.

How far in advance should I submit a Kace ticket?

As soon as you know you want a photographer, please feel free to submit a request. This makes it easier for us to work through details with you and confirm coverage. It also allows us to plan around other coverage. Requests received less than seven days before services are needed are more difficult to facilitate.

How do I set up headshots for my department?

If you have a time that works for your department, and can include the number of people attending, we will work with you within your KACE request to schedule the appropriate amount of time in the studio.

What do I wear for my headshot?

One of the great things about Coastal is that we dress for the jobs we do. For photographs, your department may suggest a dress code for headshots that they would like you to follow. We just ask that you consider leaning away from strong patterns, or solid white.

How do I set up Group photos?

Find a time that works best for your department and submit a ticket. We can help with location suggestions based on the size of your group or time of day.

When can I expect to see my images?

Our normal turnaround time is 5-10 business days, but you will normally see your images sooner than that. If you need images immediately after an event, please specify that in your request so that we can plan accordingly.

Is there a charge for your services?

No, we do not charge for the services that we offer. There is a charge for printed photographs.

I need images for a presentation, brochure and website. Where do I get approved images for use?

Please use Photoshelter to find approved images from around campus. The images shared with you are copyrighted by Coastal Carolina University and are its intellectual property. Any images are for your personal use only. Unauthorized commercial use of these images without written permission from Coastal Carolina University is unlawful copyright infringement. For more information, please see Coastal Carolina University's Intellectual Property and Copyright Policy and United States Copyright laws Title 17. Any questions about this policy, or any requests for permission to use any photographs, can be directed to Multimedia@coastal.edu.

Do I need a media release form?

Yes, for commercial use of an image we require a CCU Media Release to be signed by anyone in the photograph.

I’m a student, may I have my headshot taken?

Please reach out to Multimedia@coastal.edu for our next studio open house.

I’m the organization president for a club, can I request a photographer for an event?

Please ask your advisor to submit a ticket on your behalf, and we will do our best to accommodate your needs. We have some fantastic student photographers that can be available with advance notice.

Can you explain CCU’s copyright laws?

The images shared with you are copyrighted by Coastal Carolina University and are its intellectual property. Any images are for your personal use only. Unauthorized commercial use of these images without written permission from Coastal Carolina University is unlawful copyright infringement. For more information, please see Coastal Carolina University's Intellectual Property and Copyright Policy and United States Copyright laws Title 17. Any questions about this policy, or any requests for permission to use any photographs, can be directed to Multimedia@coastal.edu.