Frequently Asked Questions

To access CCU’s official social media policy, click here.

The social media channels that are approved by the University are Facebook (Meta), Instagram, Twitter, and YouTube.

In order to have a new University-recognized social media account created, you must go through University Marketing and Communication for approval. Please create a social media KACE ticket using the category “Social Media Account Request.”

Our main goal is to give you all the tools to easily create and distribute content that your followers will enjoy or find useful. Click here to read our best practices.

All paid social media advertisements must go through University Marketing and Communication. To request a boosted post or targeted ad, please create a social media KACE ticket using the category “Social Media Ad Request.”

Yes. Please kindly send us a direct message on the corresponding platform or an email with the information regarding your post share request. Please keep in mind not all requests are guaranteed.

Please create and fill out a social media KACE ticket using the category “Social Media Content Review and Post Request.” Please keep in mind not all requests are guaranteed.

Yes. We are here to help you be successful in reaching your social media goals. Please send us an email to set up a meeting with our social media manager.