ITS for Faculty and Staff 
Virtual Private Network Access
What is VPN?
VPN is a Virtual Private Network. VPN gives you access to specific network resources from a different location, for instance, from off-campus or a wireless network. VPN access protects user data while giving similar access as if on campus.
Why use VPN?
VPN access is an excellent alternative to taking sensitive data off campus. A VPN application is required to securely access many information resources like shared network drives and Enterprise Resource Planning Management (ERP) systems when working from off-campus locations or from a wireless connection. VPN gives you access to specific network resources as described below.
Contact ITS
- ITS Service Center
Wall Building 105
843-349-5000
5000@coastal.edu
Online Service Request » - Inside ITS » (CCU login required)
Examples
Needs VPN:
To access resources off-campus or on wireless, such as:
- Accessing confidential data (PCI, GLBA, etc)
- Databases and many faculty and staff forms
- Ellucian Colleague (Datatel)
- Perceptive Content
- T: drive
- TerminalFour (T4)
Does Not Need VPN:
You do not need VPN to access various public resources, such as:
- CCU’s website: www.coastal.edu
- Microsoft Teams
- Office 365 (Outlook email, OneDrive, Office programs online, etc)
- WebAdvisor
- Zoom
How to obtain VPN access
The prospective VPN user completes the online VPN request form.
- Once the request is received, ITS will contact the user within three business days to assist in setting up VPN access.
- You will receive an email from ITS providing you with detailed instructions to download and install VPN, if needed. Most CCU laptops will already have the VPN software installed.
If you need further assistance, please submit an Online Service Request or call the Help Desk at x5000.