FAQ - for Instructors

If your question is not listed here, please email us.

Can I set the appointment time for my students?

No.  The ATC sends an email to you and your student(s) with instructions for making an appointment.

My student has accommodations, is this where they test?

No.  Students who receive any type of accommodation should be referred to the ADS Testing Center.

Does the ATC proctor in-class exams?

No.  The ATC only administers makeup exams on an individual basis for students with an excused absence from an in-class test.

What if I need to extend a student’s deadline?

You can update exam information by emailing academictesting@coastal.edu

My student is having trouble registering for an appointment, what should I do?  -OR-

My student is receiving an error when trying to register for an appointment.  What do I need to do?

Refer your students back to the email that they received from us.  They need to confirm that they have selected the correct exam and are entering their CCU email address.  If they are still having trouble, they should call the ATC at 843-349-4011.

My student missed their appointment.  Can they reschedule?

No.  Our scheduling system does not allow rescheduling a missed appointment.  If your student missed an appointment, they will will need to follow the instructions on the email we sent them for walk-in testing.  

Does the ATC offer makeup tests for hybrid courses?

The ATC may be able to assist with this.  Email us with your request. 

Technical issues (lockdown, webcam, microphone, etc.) and instructor/student preference to test in the ATC are not considered excused absences.

Students experiencing technical issues should be referred to ITS.

Kimbel Library offers equipment checkout options for students that do not have access to equipment (laptop, webcam, etc.) necessary for their exam administration.

Why doesn't the ATC return exam by campus mail?

The Academic Testing Center is a certified testing center with the National College Testing Association (NCTA).  As such, we must adhere to their test security standards.