Reset Password or Lookup - Coastal Carolina University
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Log In Help / Reset Password

If you are having problems logging into Moodle, email, WebAdvisor or other CCU services, you can reset your password. To reset your password, do the following:

  1. Go to and select the appropriate type of user that represents your user type.
  2. Enter the last 4 digits of your SSN (if you are an international student, enter the last four digits of the International Student Number that was given to you in your letter of acceptance).
  3. Enter your birthdate (mm/dd/yy format), Coastal username, and Coastal ID number.
  4. You will be prompted to answer the security question you created when you set up your account.
  5. Once you have correctly answered your security question, you will be prompted to enter a new password. Please use a different password than the one you used previously as it is a good security measure and best practice.
  6. Please make note of your password and store it in a safe and secure place.

*Note* If you incorrectly answer your security question three (3) times, you will be locked out of your account. If this happens, fill out a Help Request Form

Still having problems accessing CCU services or are you unable to reset your password? Fill out a Help Request Form or contact Student Computing Services Tech Support Center in Kearns Hall 113 or call 843-349-2220.