Chanticleer Families

University Housing Staff

University Housing is proud of its many student and professional staff members who work around the clock to ensure that our residential facilities are communities focused on resident safety and success.

Follow this link for contact information for the Resident Success Team: Contact Resident Success Team.

Assistant Directors

The Assistant Directors (ADs) are master's level, full-time professionals who work within the residential student communities. Assistant Directors supervise the ACs/CCs in their assigned community and serve as conduct officers hearing cases involving alleged violations of the Code of Student Conduct and the Community Living Guide. Each AD has an office in his or her community, and his or her phone number is posted throughout each community. There is an AD on call 24-hours a day with an Area/Community Coordinator for crisis response.

Area/Community Coordinators

The Area/Community Coordinators (ACs/CCs) are master's level full-time professionals who live and work within the residential student communities. Area/Community Coordinators are responsible for all residence hall operations and support residents through careful selection, training and supervision of the RAs. They also coordinate room changes, oversee health and safety inspections and serve as conduct officers hearing cases involving alleged violations of the Code of Student Conduct and the Community Living Guide. Each AC/CC has an office in his or her community, and his or her phone number is posted throughout each community. There is an AC/CC on call 24-hours a day for crisis response.

Resident Advisers

Resident Advisers (RAs) are undergraduate or graduate students who serve as live-in peer leaders and role models. Each RA is assigned to a wing, floor, or building and a resource to the residents living there. RAs participate in many hours of specialized training and work hard to create strong communities that enhance the on-campus living experience. They answer questions about the campus and residential facilities; help residents with community, personal and academic concerns; mediate group conflicts that may arise; coordinate programs and activities; and enforce University policies. There is an RA on duty in each community from 5 p.m. to 7 a.m. and 24-hours a day on the weekends; the on-call cell phone number is posted throughout each community for emergency use.

Desk Assistants & Desk Managers

Desk Assistants (DAs) and Desk Managers (DMs) are undergraduate or graduate students who serve as customer service representatives at the community desks. DAs and DMs assist with check-ins, lock outs, emergency maintenance and answer questions.

Community Desks

Community Desks are the hub of information and activity in your residential community. Community Desks are the best places to connect with a Desk Assistant who can provide important information about campus or upcoming activities. Residents should also visit their community desk for answers to general questions, if they are locked out of their room or have lost their key, or to pick up various housing forms, including those for overnight guests.

University Housing creates a foundation of care for resident safety and success.