Key Initiatives - Coastal Carolina University
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Key Initiatives

CBORD Micros Simphony Upgrade
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Description  CBORD will upgrade all registers and related systems to Micros Simphony. This upgrade is essential to operations at Coastal Carolina University.
University Partners  
Aramark, CBORD group, ITS
Major Phases
• Phase I: Schedule upgrade; Develop project plan and execute CCU and Aramark preparations for implementation
• Phase II: CBORD completes hardware installation and upgrade; CBORD performs server adjustments for new CS Gold servers; CBORD performs server and site testing; post-project assessment
Implementation Timeline 
• Phase I: Nov. 2022-Dec. 2022
• Phase II: Feb. 13-24, 2023
Status  In Progress
Computer Technology Life Cycle (CTLC) Program
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Description  The Computer Technology Life Cycle (CTLC) Program is designed to proactively replace aging computers (48 months or older) used by full-time University faculty and staff. The program is designed to ensure that University personnel has access to current computing technology to fulfill the responsibilities of their jobs and to achieve the University mission and its strategic goals (Strategy 6, Goal 3, Objective 3) while increasing productivity, improving efficiency, and reducing costs.
University Partners  Academic and administrative units, ITS
Implementation Timeline  Annual replacement of primary computers for 25 percent of full-time faculty and staff based on a four-year, 48-month life cycle.
Status  In progress
CS Gold Upgrade - CINO Card and Related Services
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Description  The CINO Card Services vendor, CBORD must perform a CS Gold Upgrade which is required to operate and improve CINO card services. Services that may be interrupted include CINO card door access, CINO card-related hardware, and other related CINO card services at Coastal Carolina University.
Partners  ITS and CBORD Group Services
Major Phases
• Phase I: Schedule upgrade; Develop internal project plan to execute CCU preparations for implementation 
• Phase II: Server preparation and vendor collaboration
• Phase III: CBORD leads the deployment of the upgrade; CBORD performs testing; post-project assessments
Implementation Timeline
• Phase I: Aug. 2022
• Phase II: Nov. 2022-Jan. 2023
• Phase III: Jan. 3-7, 2023
Status  In Progress
Form & Paper Flow Reduction
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Description    Implement universitywide form and paper flow reduction. This key initiative of the Ellucian Team will consist of several different projects in collaboration with various constituents on campus. The goal of these projects is to reduce the paper forms transmitted between areas or employees and replace the form or process with automation. Some of these projects are already in place as HREO has supplied a priority list of forms to address. Different approaches will be used to implement new processes and procedures that don't rely on a paper trail, and some will not require digital forms when complete.
University Partners    University-wide academic and administrative areas, ITS Ellucian Services Team
Major Phases   
ITS consistently and regularly reviews and assesses workflows in conjunction with university partners and constituents. The following phases are subject to evolution due to the nature of this universitywide partnership.
• Workflow 1 Development: Rehire in HR
• Workflow 2 Development: Bonus Form in HR
• Perceptive Development 1: Disability Self-Identification Process
• Perceptive Development 2: Veteran Identification Process
• Document Attachment Functionality of ColleagueUI, Self-Service, and individual area implementation
• Electronic Grade Changes
Implementation Timeline
• Workflow 1: Ready to Test
• Workflow 2: Coded
• Perceptive Developments 1 & 2: Complete: Scheduled for January 2022 Implementation
• Document Attachment: Still in Testing
• Electronic Grade Changes: In Progress
Status    In Progress
Implement Ellucian Analytics
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Description    Implement Ellucian Analytics by June 30, 2023. Analytics reports off a Higher Education Data Model and consist of pre-made dashboards/visualizations referred to as analytic tiles. We can also design our own custom analytic tiles. These tiles are accessed via MyCCU (Ellucian Experience) and are persona based.
University Partners    ITS Ellucian Services Team
Major Phases   
ITS is currently investigating the benefits of implementing this cloud-based application. Phases are subject to evolution.
• Phase I: Evaluating the project requirements to load data to the cloud and refresh.
• Phase II: HR Metrics
• Phase III: Collaborate with the Chief of Staff 
Implementation Timeline
Status    In Progress
Implement Self-Service
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Description   Enhance the student and employee experiences by providing the tools to manage student academic and employee services at Coastal Carolina University. This will be accomplished by implementing Ellucian Colleague Self-Service Student Planning, Employee, and various modules that were previously accessed in WebAdvisor.
University Partners   University-wide academic and administrative areas, ITS, vendors
Major Phases 
 • Phase I: Each responsible party (ITS and the unit that provides the service on campus) participates in data clean-up and preparation for various Self-Service modules
 • Phase II: Implement, test, and release modules for viewing grades, transcript requests, transfer summary, test scores, enrollment verification, and unofficial transcripts
 • Phase III: Implement, test, and release modules for:
    A. HREO total compensation statement and FLSA Information
    B. Payroll time entry, time history, time approval processes
    C. Person proxy, emergency updates, and cell phone updates
 • Phase IV: Implement, test, and release modules for faculty
 • Phase V: Implement, test, and release modules for advising and student planning
 • Phase VI: Implement, test, and release modules for new graduation application
Implementation Timeline 
 • Phase I: Complete for implemented modules / Ongoing for new Self-Service modules
 • Phase II: Summer 2021 (complete)
 • Phase III: Spring 2022 (A – complete; B and C – complete)
 • Phase IV: Spring 2022 (complete)
 • Phase V: Spring/Summer 2022 (complete)
 • Phase VI: Oct./Nov. 2022 (complete)
Status   In Progress
Website Redesign Initiative
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Description   Collaborate with a design firm to perform a redesign of the Coastal Carolina University website. The design firm shall present several options for the new design and the concept, which must provide users with better navigation structures and appealing design elements for CCU website visitors. The new design must also provide options for CMS templates that allow more flexibility to be creative but within the new design parameters. The selected design firm and our current website content management system vendor will be responsible for working together to produce an agreed-upon new design/new concept deliverable within the TerminalFour CMS. TerminalFour, our web content management system will be responsible for assisting with the website conversion. 
University Partners   University Marketing and Communication, ITS, vendors
Major Phases 
 • Phase I: Implement focus groups to collect critical information and feedback during an evaluation of the current website and aspiring websites.
 • Phase II: Negotiate proposals and determine the scope of work with an external design agency and TerminalFour, our CMS vendor.
 • Phase III: Using a core team and web advisory group, evaluate and choose from the design firm deliverables.
 • Phase IV: The design firm and TerminalFour collaborate to implement new design templates.
 • Phase V: TerminalFour assists with rolling out the new design for the Coastal Carolina University website.
Implementation Timeline 
 • Phase I: Summer 2022 (complete)
 • Phase II: Early Fall 2022
 • Phase III: TBD
 • Phase IV: TBD
 • Phase V: TBD
Status   In Progress
Updated Jan. 2023