Key Initiatives - Coastal Carolina University
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Key Initiatives

Campus Wireless Upgrade
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Description  CCU recognizes that every year, faculty, staff, and students are bringing more devices to campus. The extra devices are vying for access to the campus wireless network. CCU’s administration supports taking strategic steps toward wireless infrastructure improvements. ITS received support and funding from the administration to perform this campuswide wireless upgrade.
Partners  ITS and University Administration
Implementation Timeline
Visit the Campus Wireless Upgrade Implementation Schedule
Status  In Progress
Computer Technology Life Cycle (CTLC) Program
Bar image representing Ongoing project
Description  The Computer Technology Life Cycle (CTLC) Program is designed to proactively replace aging computers (48 months or older) used by full-time University faculty and staff. The program is designed to ensure that University personnel has access to current computing technology to fulfill the responsibilities of their jobs and to achieve the University mission and its strategic goals (Strategy 6, Goal 3, Objective 3) while increasing productivity, improving efficiency, and reducing costs.
University Partners  Academic and administrative units, ITS
Implementation Timeline  Annual replacement of primary computers for 25 percent of full-time faculty and staff based on a four-year, 48-month life cycle.
Status  In progress
Form & Paper Flow Reduction
Description    Implement universitywide form and paper flow reduction. This key initiative of the Ellucian Team will consist of several different projects in collaboration with various constituents on campus. The goal of these projects is to reduce the paper forms transmitted between areas or employees and replace the form or process with automation. Some of these projects are already in place as the Office of Human Resources and Operations has supplied a priority list of forms to address. Different approaches will be used to implement new processes and procedures that don't rely on a paper trail, and some will not require digital forms when complete.
University Partners    Universitywide academic and administrative areas, ITS Ellucian Services Team
Major Phases   
ITS consistently and regularly reviews and assesses workflows in conjunction with university partners and constituents. The following phases are subject to evolution due to the nature of this universitywide partnership.
• Workflow 1 Development: Rehire in HR
• Workflow 2 Development: Bonus Form in HR
• Perceptive Development 1: Disability Self-Identification Process
• Perceptive Development 2: Veteran Identification Process
• Document Attachment Functionality of ColleagueUI, Self-Service, and individual area implementation
• Electronic Grade Changes
Implementation Timeline
• Workflow 1: Ready to Test
• Workflow 2: Coded
• Perceptive Developments 1 & 2: Complete: Scheduled for January 2022 Implementation
• Document Attachment: Still in Testing
• Electronic Grade Changes: In Progress
Status    In Progress
Implement HR Metrics and Dashboards
Description   The Office of Information Technology Services is collaborating with the Office of Human Resources and Operations to establish and provide key performance indicators of personnel at Coastal Carolina University. Data, refreshed daily, is presented using Entrinsik Informer 5 software with data from Ellucian Colleague. Metrics are interactive in nature. Users must be logged in to Informer 5 to interact with the data in different ways; methods of interaction vary depending on the user's objective. In the future, there will be expanded metrics and dashboards as senior leaders review and request additional data.
University Partners   ITS, Office of Human Resources and Operations, and Executive Council
Major Phases
 • Phase I: Identify key performance indicators to use for metrics and dashboards.
 • Phase II: Import and set up key performance indicator metrics and dashboards in Informer 5.
 • Phase III: Human Resources & Operations, in collaboration with ITS, release the first iteration of metrics and dashboards to senior leaders.
 • Phase IV: Executive Council, Human Resources & Operations, and ITS collaborate and identify new opportunities and next steps for additional metrics and dashboards.
Implementation Timeline (actual)
 • Phase I: Summer 2022 (complete)
 • Phase II: Fall 2022-Spring 2023 (complete)
 • Phase III: Summer 2023 (complete)
 • Phase IV: Summer 2023 - onward
Status     In Progress
Implement Self-Service
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Description   Enhance the student and employee experiences by providing the tools to manage student academic and employee services at Coastal Carolina University. This will be accomplished by implementing Ellucian Colleague Self-Service Student Planning, Employee, and various modules that were previously accessed in WebAdvisor.
University Partners   Universitywide academic and administrative areas, ITS, vendors
Major Phases 
 • Phase I: Each responsible party (ITS and the unit that provides the service on campus) participates in data clean-up and preparation for various Self-Service modules
 • Phase II: Implement, test, and release modules for viewing grades, transcript requests, transfer summary, test scores, enrollment verification, and unofficial transcripts
 • Phase III: Implement, test, and release modules for:
    A. HREO total compensation statement and FLSA Information
    B. Payroll time entry, time history, and time approval processes
    C. Person proxy, emergency updates, and cell phone updates
 • Phase IV: Implement, test, and release modules for faculty
 • Phase V: Implement, test, and release modules for advising and student planning
 • Phase VI: Implement, test, and release modules for new graduation application
Implementation Timeline 
 • Phase I: Complete for implemented modules / Ongoing for new Self-Service modules
 • Phase II: Summer 2021 (complete)
 • Phase III: Spring 2022 (A – complete; B and C – complete)
 • Phase IV: Spring 2022 (complete)
 • Phase V: Spring/Summer 2022 (complete)
 • Phase VI: Oct./Nov. 2022 (complete)
Status   Complete with continued support and development
Website Redesign Initiative
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Description   ITS and University Marketing and Communication will collaborate with a design firm to perform a redesign of the Coastal Carolina University website, with University Marketing and Communication leading the initiative. The design firm shall present several options for the new design and the concept, which must provide users with better navigation structures and appealing design elements for CCU website visitors. The new design must also provide options for CMS templates that allow more flexibility to be creative but within the new design parameters. The selected design firm and our current website content management system vendor will be responsible for working together to produce an agreed-upon new design/new concept deliverable within the TerminalFour CMS. TerminalFour, our web content management system will be responsible for assisting with the website conversion. 
University Partners   University Marketing and Communication, ITS, Carnegie, and TerminalFour
Major Phases 
 • Phase I: Implement internal focus groups to collect critical information and feedback during an evaluation of the current website and aspiring websites.
 • Phase II: Negotiate proposals and determine the scope of work with an external design agency and TerminalFour, our CMS vendor.
 • Phase III: In concert with the vendor, University Marketing and Communications, a core team and web advisory team will collaborate. The vendor will initiate and present redesign options. CCU's core team and web advisory team will evaluate and choose from the design firm's deliverables.
 • Phase IV: CCU, the design firm, and TerminalFour collaborate on the new design templates.
 • Phase V: TerminalFour assists with rolling out the new design for the Coastal Carolina University website.
Implementation Timeline 
 • Phase I: Summer 2022 (complete)
 • Phase II: Early Fall 2022 (complete)
 • Phase III: Spring 2023-Summer 2023 (complete)
 • Phase IV: Summer 2023-Fall 2023 (in progress)
 • Phase V: Fall 2023-Spring 2024
Status   In Progress

Last Update: January 2024