Alerts & News - Coastal Carolina University
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Alerts/News

  • Check the status of CCU systems and services
  • Check Technology Systems Status image
Sept. 29, 2020: Microsoft Authentication issues resolved
Sept. 28, 2020: Microsoft authentication issues
Sept. 28, 2020: Email Update from EVERFI
Sept. 23, 2020: Notice for iPhone and iPad Users on Campus - iOS 14 Update
April 15, 2020: Fraudulent Email Alert

Dec. 9, 2019: Fraudulent Email Alert - Direct Deposit Scam
Nov. 20, 2019: Fraudulent Email Alert – Job offer scams on the rise
June 21, 2019: Think Before You Click
Microsoft authentication issues resolved

Microsoft has resolved the Microsoft Azure authentication issues previously reported.

If you have questions, please contact Student Computing Services for students and alumni: 843-349-2220, SCS Online Help Request.

Posted Sept. 29, 2020 8 a.m.


Microsoft authentication issues

Microsoft is experiencing ongoing intermittent issues that are currently affecting the ability to login and access any of CCU services – such as Moodle, Office 365 Outlook Email, and WebAdvisor – that authenticate via Microsoft Azure. ITS is aware of the situation and is monitoring progress through our Microsoft representative.

Updates will be posted online on the ITS Systems Status page as they become available: https://status.coastal.edu/.

For more information, please visit the following website: https://status.azure.com/en-us/status.

If you have questions, please contact Student Computing Services for students and alumni: 843-349-2220, SCS Online Help Request.

Posted Sept. 28, 2020 7 p.m.


Email Update from EVERFI

ITS is receiving many calls and emails regarding the validity of an email sent through EVERFI and sponsored by the Office of Diversity and Inclusion at Coastal Carolina University. This is a valid email and not spam. The email looks similar to the sample below. EVERFI partners with CCU for critical skills learning.

EVERFI EMail

Posted September 28, 2020


Notice for iPhone and iPad Users on Campus - iOS 14 Update

If you upgraded your iPhone or iPad to iOS 14 or will be doing so, please read the following.

IOS 14 contains a new configuration option that could break some companies' and colleges' network setup.

This configuration allows iOS devices to use a random MAC address when connecting to Wi-Fi networks, which is different from the actual device's MAC address. Because of this, your device will appear as a new device every time it reconnects to a network.

If you experience network connection problems, please disable the random MAC address feature following the steps outlined below.

  1. Open the Settings app and select Wi-Fi.
    iOS_Settings_SelectWifi

  2. Select the ”i” information button next to the Wi-Fi network you are connected to (CCUnwired or CCUResNet).
    iOS_2_WiFi_Info

  3. Find the “Private Address” setting and turn it off.
    iOS_2_Info_PAddress_OFF

If you have questions, please contact Student Computing Services for students and alumni: 843-349-2220, SCS Online Help Request.

Posted September 23, 2020


Fraudulent Email Alert

CCU’s Office of Information Technology Services reminds students, faculty and staff to be aware of fraudulent email messages that may ask for personal information, such as your cell phone number. During the COVID-19 situation, we anticipate variations of these scams.

Below is a recent example of one of these fraudulent email messages.
_____________________________________________

From: ********
Sent: Wednesday, April 15, 2020 3:17 PM
To: ******
Subject: Quick Request

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Send me your available text number

_____________________________________________

Please take the time to closely examine any unsolicited emails as they likely include various signs of a scam. If you receive an email that you suspect is fraudulent, please delete the email immediately. If necessary, check with ITS-Student Computing Services (SCS) at 843-349-2220 to verify and/or report fraudulent emails.

Posted April 15, 2020


Fraudulent Email Alert - Direct Deposit Scam

CCU’s Office of Information Technology Services reminds students, faculty and staff to be aware of fraudulent email messages that may offer unsolicited changes to your direct deposit or ask for personal information, resumes or photos. With the upcoming break, we anticipate variations of these scams.

Below is a recent example of one of these fraudulent email messages.
_____________________________________________

From: ********
Sent: Monday, December 9, 2019 11:26 AM
To: ******
Subject: Direct Deposit Info. Update

******,

I need to change my direct deposit for payroll. Please, can you help me get it done at your end? What do I need to send over?

Thank you

**********
_____________________________________________

Please take the time to closely examine any unsolicited emails as they likely include various signs of a scam. If you receive an email that you suspect is fraudulent, please delete the email immediately. If necessary, check with ITS at 843-349-5000 (faculty and staff) or ITS-Student Computing Services (SCS) at 843-349-2220 (students) to verify and/or report fraudulent emails.

Posted Dec. 9, 2019


Fraudulent Email Alert – Job offer scams on the rise

ITS reminds students, faculty and staff to be aware of fraudulent email messages that may offer unsolicited employment opportunities or ask for personal information, resumes or photos. Fraudulent emails of this sort may appear to originate from CCU email addresses as well as from external email addresses.

Below is a recent example of one of these fraudulent email messages. Please notice that the random capitalization in the email, the unprofessional subject of “Part time job,” the lack of a job description, and the unsolicited job offer are all signs of a scam.
______________________________________________

From: ******** [******@****.***]
Sent: Wednesday, November 20, 2019 1:24 PM
To: ******@****.***
Subject: Part time job

Good Afternoon, how are you doing today? I have an aunt who is moving to the College area, she needs help sitting her dogs, bathing, walking and feeding them also. Her Offer is $300 weekly. If you are interested or  know a student who might be interested in this position have them email her (_____) via ******@******.***. Thank You.

______________________________________________

Please take the time to closely examine any unsolicited job offer emails as they likely include various signs of a scam. If you receive an email that you suspect is fraudulent, please delete the email immediately. If necessary, check with ITS at 843-349-5000 (faculty and staff) or ITS-Student Computing Services (SCS) at 843-349-2220 (students) to verify and/or report fraudulent emails.

Posted Nov. 20, 2019


Think Before You Click

Phishing/spam emails, links and websites may appear real. When in doubt, please do not click links and delete the email immediately. If necessary, check with ITS at 843-349-5000 (faculty and staff) or SCS at 843-349-2220 (students) to verify and/or report fraudulent emails.

ITS reminds the CCU community to remain vigilant this holiday season of fraudulent emails, phishing attempts and seasonal campaigns such as shipping notifications, ecards and fake advertisements – that may contain malicious links or attachments infected with malware. These can be sent via email or text.

Be mindful on social media as well, as phony posts can also be linked to malicious activity. Phishing attempts continue to rise worldwide. Such messages may say that your email storage is full and your email will stop working unless you click on a link to verify your account, etc. These are not legitimate emails and should be deleted immediately.

Remember, CCU will never ask you to verify your account in these manners. If you receive suspicious email messages or links to websites through your CCU account, check with SCS immediately and delete the suspicious email permanently.

Additional Security Tips

Protect yourself

  • First and foremost, change your password regularly – at least every 90 days. Please check with SCS for assistance, if needed.
  • Never use your CCU credentials (username and password) for any other website, such as for online shopping, banking or social media.

Emails

  • Be extremely wary of emails requesting information, such as asking for you to click to confirm your purchase. Instead of clicking, directly log in to the official website by typing the address yourself.
  • Avoid opening unsolicited or embedded links in an email. Roll your cursor over the links and look for inconsistencies.
  • Do not download suspicious attachments.
  • Never reveal any personal or financial information in email, and do not respond to email solicitations for this information.
  • Do not forward suspicious emails to others.
  • Check with ITS on additional measures to enhance your email security.

Websites

  • Only shop from a trusted computer (not a public one).
  • Do business only with reputable online vendors. Verify the URL begins with https: (instead of http:).
  • Make sure your anti-virus software is up-to-date.

Text Messages

  • Similar to a “phishing” scam – where computer users receive an authentic-looking email that appears to be from their bank, Internet Service Provider (ISP), favorite store, or other organization – “smishing” messages are sent to you via text message on your mobile phone.
  • Do not click on any URL sent to you as a link in a text message.

Clicked on a link you shouldn’t have?

  • Change your password immediately. Do not reuse a previous password.
  • Contact the account-related organization immediately.
  • If you receive suspicious email messages or links to website through your CCU account, confirm with ITS or SCS immediately.
  • Scan your devices for viruses and malware using your computer’s antivirus software.

Students: Student Computing Services, Kearns Hall 113, 843-349-2220

Some tips provided from U.S. Department of Homeland Security.

Posted June 21, 2019


Tips to keep your digital identity secure and computer healthy:
  • DO NOT open any suspicious email attachments.
  • DO NOT give your usernames and passwords via email, phone, or on suspicious websites (the University will never request user passwords via email or phone).
  • DO NOT click on suspicious web links. Roll your cursor over the links received via email and look for inconsistencies.
  • Confirm with ITS-SCS if you receive suspicious email messages or links to websites.
  • It is strongly advised NOT to use CCU credentials (usernames and passwords) with external accounts such as online banking or social media sites.
  • Change passwords regularly (every 90 days).
  • If you receive a suspicious email or link to an external website, please contact ITS-SCS at 843-349-2220 or submit an online support request. We will ask you to change your CCU security question and password as well as perform security scans on your device(s).