Travel Access - Coastal Carolina University
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CCU Account Access from Abroad

With the increase of security threats and breaches worldwide, the Office of Information Technology Services (ITS) requires Multi-Factor Authentication (MFA) for secure account access for Coastal Carolina University students, faculty, and staff when traveling, studying, or living outside the United States or U.S. territories. In some cases, you may need to initiate contact with ITS to inform about your intent to travel abroad. Read more below.

Please review your travel situation below, and take any appropriate steps necessary before travel.

Multi-Factor Authentication (MFA) is:

  • The second layer of authentication against security threats when accessing CCU accounts outside of the United States (a text code, phone call, or app verification in addition to your Coastal password)
  • Managed efficiently on your mobile tablet or cell phone that you will take to an international location.
  • A great tool to secure your CCU account! See MFA tips for international travelers »

How to request travel access

If you are a student, faculty, or staff member traveling as part of an education abroad program...

No action is necessary to request travel access. The Center for Global Engagement will submit the request for travel access for you on your behalf.

All CCU users must ensure they are able to use an MFA-enabled device for account authentication while abroad.

If you are faculty or staff traveling on behalf of the University as an individual...

Please complete and submit the Request for International Travel Insurance form through the Center for Global Engagement for individual travel (conferences, research, etc).

All CCU users must ensure they are able to use an MFA-enabled device for account authentication while abroad.

If you are a student traveling independently or privately and would like to maintain access to CCU services while abroad... 

At least 72 hours in advance of travel, please submit an SCS online request for travel access. In the first field of the SCS online request form, please Select a Status of "Student-Personal International Travel" and provide your information in the remaining requested fields. In the Travel locations and specific dates of travel field, type the following required information for the online request:

  • Travel destination (country)
  • Specific dates of travel, up to a maximum of 12 months (e.g., Jan. 2, 2022, to Jan. 21, 2022).

The SCS online request is subject to verification before it is processed. After verification is complete and travel access is granted, whoever submitted the SCS Online Request will be notified through the online request/ticket system. All CCU users must ensure they are able to use MFA with their MFA-enabled device for account authentication while abroad.

To renew travel access, submit a new SCS Online Request before your existing travel access expires.

For more information, students and alumni may call ITS Student Computing Services at 843-349-2220.

If you are faculty or staff traveling independently or privately and would like to maintain access to CCU services while abroad...

Faculty/staff only need to follow the MFA Tips for International Travelers below to ensure you are able to use an MFA-enabled device for your account authentication while abroad. Faculty/staff do not need to submit a help desk ticket.

MFA Tips for International Travelers

  • When traveling abroad, you will need to take a mobile device with you to efficiently and safely access your CCU accounts using Multi-Factor Authentication (MFA). We recommend you set up and use the Microsoft Authenticator App, which can be used on a mobile phone or tablet to verify your login.
  • To manage your settings and set up the Microsoft Authenticator App for MFA, visit https://www.coastal.edu/sspr »
  • If you are traveling for less than 30 days, you may access your Coastal account on your laptop and check the box to 'remember you for 30 days.' Check your computer's Web Browser Settings to be sure it is remembering your temporary files, such as browser history, cookies, and cache for this option to work.
  • For additional MFA tips, visit MFA frequently asked questions »