Online Teaching and Remote Work - Coastal Carolina University
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Online Teaching, Remote Work

Technology Tools for Faculty and Staff

When operating in an alternative environment, (e.g., online instruction or working remotely), the following tools may assist you.

Teams is the primary campus tool for real-time chat collaboration.  You can share your screen and host meetings with Teams. To test and prepare, visit the Office 365 portal, log in and choose the icon for Teams. In the bottom left corner, click the icon to download the installer.  Install Teams on your computer or device.  When ready, test chatting with colleagues to ensure you are comfortable with the program. Visit Microsoft Teams for additional information.

Additional technology and resources include:

Note: The quality of the virtual collaboration using technology (such as Microsoft Teams or Zoom) depends on the quality of internet bandwidth you are using and are connected to, as well as the type of connection being used (e.g., wireless versus wired connection) at the alternative work location.

Email, Calendar and OneDrive File Storage and Sharing

Office365 is hosted in the cloud, meaning you can access your email, calendar and OneDrive documents from anywhere. If you need files that are stored on the hard drive of your work computer (e.g., My Documents folder), you may choose to copy or move those files needed to a cloud storage, such as your Microsoft OneDrive, to ensure the files you need remain accessible.

  • How to test and prepare: Office 365 requires MFA, so be sure to test logging in from home to make sure you are prepared to use MFA to log in to your CCU account.
Access Applications Off-campus with Virtual Private Network (VPN)

CCU's Virtual Private Network (VPN) allows a user to securely connect to the University's network resources. VPN gives you access to specific network resources from a different location, for instance, from off-campus or a wireless network. VPN access protects user data while giving similar access as if on campus. VPN is required to access the following from off-campus or on wireless: Ellucian Colleague, Informer, network storage on T and U drives, Perceptive Content, and Terminalfour (T4). If you need VPN access in order to conduct job functions from an off-campus work environment, please complete the VPN request form

Tips for Internet Connectivity

The quality of the virtual collaboration using technology (such as Microsoft Teams or Zoom) depends on the quality of internet bandwidth you are using and are connected to, as well as the type of connection being used (e.g., wireless versus wired connection) at the alternative work location.

If available, use an ethernet/wired connection instead of a wireless connection to help ensure consistency in internet connectivity.

Your mobile data plan may allow you to use your cellular or mobile device as a hot spot to connect to CCU services. Charges may apply depending on your mobile data plan agreement.

Forwarding Telephone Lines

From off campus
If you are off campus and would like to forward your campus extension to an off-campus or mobile number, submit an ITS online service request; select the Telephone Services category and provide your campus extension and the telephone number for forwarding.

From on campus
To forward on-campus calls to an off-campus number, please follow these steps to enable Call Forward from your office telephone.

  1. When the phone is idle, tap the blue Menu button on the main screen > Features > Call Forward. Select your number.
  2. Select the desired forward type:
    • Always Forward: Incoming calls are forwarded unconditionally.
    • Forward: Incoming calls are forwarded when the phone is busy.
    • No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
  3. Enter the forward number. For No Answer Forward, tap the pull-down list of After Ring Time, and then tap the desired ring time to wait before forwarding.
  4. Tap the Save soft key to accept the change.
Be vigilant for phishing attempts, fraudulent emails

ITS reminds all users to be vigilant and aware of possible phishing attempts/cyber threats. Please be wary of suspicious emails, links or attachments from senders you do not recognize. For additional tips and reminders, visit ITS's Tips for Information Security page.